Reviews
Andrea is the best
Andrea and the finance department went out of their way to get me into the car of my choice. I wasn't approved on first round but we made it work a month later and I will be sure to recommend this dealership because of the service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service / Friendly staff
The staff was friendly. There was no pressure to buy. Jose and Eddie were very helpful in educating me on cars and the different options I had (i.e., lease versus purchase). Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service - Friendly Staff -No pressure to buy
Very friendly staff. There was no pressure to buy. It was a pleasant experience. Both Jose and Eddie were very helpful by educating me about the cars and the different options available (i.e., purchase versus lease). I was so impressed that I bought two cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly!!
Laura the Internet Manager is the main reason I bought my car at Kia Temecula. She is very friendly and she is not pushy. She also is very knowledgeable about the cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with our internet sales team. We are glad that Laura was helpful and we hope to see you again!
Wonderful experience!!!
We enjoyed the experience because our saleman Damien was patient, knowledgable & genuine. Eddie, the sales manager, was great to work with & together with my husband made the deal happen. I'm really glad I was " just looking"!..... The last couple days of commuting have been smooth. I love the gas mileage & performance of my Optima SXL ( turbo). The dealership was crazy, busy, but they did their job well. Thanks so much to everyone, including Deanna in finance. Wonderful experience!!! Marianna
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive feedback, Bella. We are so happy that you enjoyed working with our staff and that they were able to find what you wanted. We appreciate your business and we hope that you enjoy your Optima!
FANTASTIC!
FANTASTIC! This is the word to describe my experience at DCH Kia of Temecula. From the moment I walked in Don made me feel like a valued customer, even before he asked my name. The sales process was extremely effective, efficient and simple. As I had some specific needs Don introduced me to Charles. Don and Charles compassionately listened to my needs and then came up with a solution. I drove out with my Kia Rio that very same day. Every other car dealership in Temecula that I stopped at, was a typical "old school" car shopping experience - the exact same BS you would expect from a predictable car dealership. DCH KIa of Temecula was a very comfortable, easy and extremely satisfying buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for such a great review! We are happy that Don and Charles were able to find exactly what you wanted in a timely manner. We appreciate your business and we hope you enjoy your Rio!
Top Notch Service
I really appreciated that I recieved a call prior to my appointments, and when I met my technician he took the time to thank me and shook my hand. Also received a follow up call after the service was completed. This is the correct business model that has earned a new customer for DCH Kia of Temecula. Thank you for a great exerience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words about the service department at DCH Kia of Temecula. We appreciate you taking the time to share your experience and we hope to see you again!
best price in SoCal
these guys beat everyone else from Riverside down to DelMar. Got the car in the color with the options we wanted (Forte EX) and at about 25% off of sticker. No one else would touch it. We did hit them on an unbelievably busy day when two couples bought two cars each ahead of us and there was only one finance person availible. the good news is that they stayed open until the deal was done (around midnight). the bad news was that I had to stay until the deal was done, about midnight. The car is fantastic and they also have Costco discounts on the service and parts. We bought the car for our daughter (who cried when we surprised her with it) and Dorian, the sale rep, gave her a more thurough briefing on how the car works then we recieved from BMW. Great people and a great deal on a great car. Big win across the board.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad to hear from you! Thank you for the wonderful review. We are so glad that your experience exceeded your expectations and that you were able to drive away satisfied!
DCH Kia Buying Experience
DCH Kia went the extra mile to find the vehicle I wanted. They kept me informed during the car search process. They remained helpful and friendly during my entire visit to the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5 stars! We are thrilled to hear that you were able to find the perfect vehicle at DCH Kia of Temecula. We look forward to working with you in the future!
repairs and service
They always go out of their way to make sure we are happy. We get great service coupons and when they were unable to fix something right away on our 2013 sorrento they gave us a rental which they by contract did not have to do. DCH Kia of temecula is great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul and Jennifer, Thank you for the great review! We are so glad to hear that you have had such great constant service from our dealership. We hope to see you soon!