Bob Maxey Ford of Howell

The body shop service advisor, Karen Wenzel was right on the money with her damage appraisal (No add ons). She and the rest of the staff were very courteous and efficient.

The staff was extremely kind....I had a few questions and they were answered. The previous ford dealer I went to for service treated me coldly when I asked a question. Also I love that this service dept. Takes appointments for even an oil change. I was thrilled with even a $10 rebate for my oil change because I am a single mom....

The diagnoses and honoring the warranty. I also appreciated the 'loaner' while my car was being fixed. Tony and Al were very helpful, polite and knowledgeable.

As soon as I arrived I was greeted by Kyler and he acted in a very professional manner. They gave me a ride home while they repaired my car and called a few hours later telling me it was done. I asked for a ride back to the dealership and within a couple of minutes someone called to tell me they were on their way. I walked in and Kyler again greeted me and brought out my paperwork and went over everything with me. He immediately got my car and brought it around for me. It was the smoothest experience I'd ever had and I told him so. Very professional. This is why I will buy my next car from you.

The great service Tony Allis was very friendly and knew what l needed Tony was very help full with getting my car there a getting it done ontime

My oil change and tire rotation was scheduled and completed, on time and trouble free. My first time at this dealership, and I will be back.

Your Service Department is excellent, and Tony is a great rep for Ford and Bob Maxey. He was so patient with me regarding the problem I was having with the car, and I really appreciated him. I have a Ford dealer 1/2 mile from me in Novi, MI, but I choose Bob Maxey because all their personnel are wonderful!

My sales woman was awesome, I was very picky in the vehicle I wanted and she found the one for me!! Thanks Tina Socha!!

The service department went over and above for us, drove my husband to work, did the work we asked without soaking us for more money.

The process was made so simple. Tina was informative, and has even helped with questions after my transaction! She didn't try to sell me something out of my price range, and helped me find the best bang for my buck within my budget! I have friends that are going to seek her out as well. I was also helped out by AL P in used car sales, however the vehicle I inquired about sold before I could get a chance to see it. He was also VERY helpful!