Reviews
I bought a Ecosport and I love it
When I needed a new car I went to Bob Maxey since their service department treated my with respect and took very good care of me when I brought my old car in for work. I was greeted by Sam and we went to work looking for an Ecosport. The first one was the one I bought. I love it and the ease of buying it through Bob Maxey!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Will Andrews was great!
Will seemed to drop everything to help me get a car. I appreciate his dedication and knowledge of the process. He was friendly and ready to go when we needed him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ford edge
From the time you walk into Bob Maxey you are treated very friendly and Joe went out of his way to make sure we had every thing we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ford Escape
Been going to Bob Maxey for many years. Always satisfied with their employees and service. It's a great dealer and I would highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
MAINTENANCE
Took car in for it's first oil change. Not only did they change the oil, but they did a tire rotation and washed the car. They've always treated me right.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dead battery
Excellent service. My battery was dead and no way to jumpstart it as it was in the garage. I called the Service Manager and he promptly sen 2 gentleman out to start and take it the dealership. They replaced the battery with a new one. Picked the car up the next morning. That’s why we buy cars there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service, followed CDC guidelines during...
Great customer service, followed CDC guidelines during sale. Worked with me to get car I wanted during the pandemic! Julie recognized that car had not been thoroughly cleaned when I received it and offered me A free detailed cleaning at a later date.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience but new truck was dirty on the inside
Jennifer is amazing per usual. The only thing is the dash was filthy. There were only 15 miles on truck. Had to clean when we got home.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
bought a ford escape from this dealer
mike was great from begining to end we brought our last car from here also I wont go anywhere else from now on bob maxey is the best
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
45,000 mile oil change & check-up
I took my vehicle in during the Covid 19 Shutdown of almost all businesses. I called for an appointment & was able to get in the same week. The work was finished in approx., 1/2 hour. I am very satisfied with Bob Maxey Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair