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Bob Maxey Ford of Howell

(1,308 reviews)
Sales hours: 10:00am to 3:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm Closed
Sunday Closed Closed
New (855) 371-0965 (855) 371-0965
Used (888) 854-3134 (888) 854-3134
Service (855) 279-9542 (855) 279-9542

Reviews

(1,308 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Ford of Howell from DealerRater.

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Everyone is well-informed about all of the products...

Everyone is well-informed about all of the products offered for lease and sale. I have been a repeat customer due to the professional attitudes of everyone from sales to service and highly recommend this dealership. My sales person, Jenny Olrich, is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service at this dealership is beyond compare my truck...

The service at this dealership is beyond compare my truck runs and drives like it did when new just a great place to do business number one in my book

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding service department! Able to locate problems...

Outstanding service department! Able to locate problems other dealerships could not. The ability to schedule service appointments in a timely manner puts Bob Maxie Ford at the top of the list! Bob Maxie Ford continues to earn my business! Bravo to this dealership, it's staff and service department....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Dealership

I have purchased/leased several vehicles from Bob Maxey Ford over the years. They have always been a pleasure to work with whether it is the sales, service or collision shop. I will continue to get my vehicles from Maxey as long as I live in the area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Extemded warremty on vehicle

Thank you to Jenny Olrich for all her help with getting y warrenty extened and Rick Goodlaski for his help also. We have bought a couple vehicles from Jenny Olrich and she is amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Went for oil change and tire rotation.

I got right in and everyone was more than helpful. They told me how long it would take and it right on time. The waiting room was clean and relaxing. I have leased my last 2 cars from this here and would not go anywhere else. Everyone is so helpful and they always do a good job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Positive as always.

I`ve always had a positive experience when dealing with Bob Maxey Ford Howell. Staff is knowledgeable and offers polite assistance in the decision making process of the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always treated right

From the Sales staff to the Service department we are always treated like we are their only customer. I have been going to this Location Since 1980 and would not consider anyplace else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Happy and without money

Nice People Very kind and wise..This is my second car I did Buy from Bob Maxey dorin last 2 years by some sales Person Sheri Cash. She is the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great buying experience

Jenny was so nice to work with. She was knowledgeable In helping me decide on a vehicle. She made the process go so smooth. She also did so much extra including handling my insurance and getting my plates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.