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Bob Maxey Ford of Howell

(1,308 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm Closed
Sunday Closed Closed
New (855) 371-0965 (855) 371-0965
Used (888) 854-3134 (888) 854-3134
Service (855) 279-9542 (855) 279-9542

Reviews

(1,308 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Ford of Howell from DealerRater.

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The salesperson.

The sales person, Julie Getkin, is what made this sale great! Knowledgeable, friendly, and accurate pricing. A true pleasure to deal with. Looking forward to my next purchase. Art Bucki

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought all my fords and leased several at Bob Maxey because

Bought all my Fords and leased several at Bob Maxey because they are the best in sales and service, Paul is my Salesmen works hard to give me the best deal in sale or lease ,Dan in service takes good care of me and all my vehicles, and always done right the first time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

GREAT SERVICE

The communication from Jessica was excellent and kept me up on not only the progress, but on the rest of the evaluation of our vehicle. The Fusion was fixed correctly and on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Repeat customer

I have purchased and/or leased many vehicles from Bob Maxey in Howell making me a repeat customer. I think of Scott Clowers as my personal sales person and would highly recommend him to anyone. My experiences with Sales, Service and Financing have always been top of the line. Everything is handled in a quick and efficient manner by friendly people. Never any pressure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer satisfaction!

I didn’t have an appt. for oil change.....I recd great customer service without an appt... Got me out in a very timely manner!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

An enjoyable Deal

Always great service and great deal with Ford and Paul Wisniewski! Bob Maxey Ford has always taken good care of me and my wife throughout the years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bwest Ford Store I Been to !!!

Alls Well With Bob Maxey !!! Don't ,KNOW WHAT MORE THAT CAn be said GREAT, GREAT, GOOD, BEST, GREAT, EXCELLENT, VERY GOOD DEALERSHIP, HOWELL, AND DOWNTOWN DETROIT !!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Saturday car issues

Thank you Dan for the excellent customer service my unexpected car issues were quickly resolved! The Lincoln loaner was a nice bonus 😊. Thank you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

great responsible people.

great people and service is on time and fair. the entire process is an enjoyable experience and the waiting area is very nice. all the staff is very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience every time.

This is my third vehicle in a row from Bob Maxey Ford. I never have to ask about incentives, they are always upfront and give the best deal available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.