Reviews
Ford escape
The place was clean and courteous I recommend Bob Maxey
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Dennis B was helpful and professional and did a wonderful job meeting my families needs. We will definitely see Dennis again when ever we have a vehicle need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Retired
Service people were courtious and knowledgible. Told us when vehicle would be ready and it was. No complaints.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, excellent dealership
We had an emergency power train issue and Bob Maxey's dealership in Howell scheduled the vehicle in right away. The problem was determined and corrected and the rest of the vehicle given a multi-point check. All done promptly with full consideration of our transportation needs through their courtesy service. All in all a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Satisfaction survey
Talked to my salesman, Dennis while I waited and as usual had a friendly and positive discussion about a further purchase. He has been great with my four previous purchases and look forward to another one when my lease is up in February. (Give him some kudos) Your new facility is great! Remember when the waiting room was a "few chairs" in the sales area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nice new service dept.
Service was fast, friendly and professional as usual.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick
Quick service. I appreciated the fact I didn't have to wait long...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome Service Department
Kyler was very helpful with my leaking roof buttons. He knew what it was and had it fixed quickly while I was on vacation. He was fabulous!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Well Done!
Paul in sales does a great job. We appreciate all his efforts.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service
Even though I was late for my appointment, they were still able to get my truck in and completed. I always have been pleased with Bob Maxey's service department. My plans are to buy my vehicles and have the serviced at Bob Maxey.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase