Reviews
Survey
I purchased a 2016 Fusion. My sales rep., Tina, was super and all other staff that I had contact with were very nice and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Satisfied Customer
Everything was great, they completed the repairs while I was at work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New lease
Best car leasing experience I have ever had in my 8 years of leasing. Paul Wisnewski was beyond helpful and helped us get the best deal possible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Staff was very friendly and accommodating. Maintenance work was completed, prices were competitive and vehicle runs great! I will definitely use this shop for future service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great ,clean and friendly service
my family and friends have been loyal customers of fords for over 45years,with bob maxey our favorite. Tina Sosa has been our sales person to go to for all our needs . She has gone above what any other sales associate has ever gone to help all of us .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford escape
The place was clean and courteous I recommend Bob Maxey
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Dennis B was helpful and professional and did a wonderful job meeting my families needs. We will definitely see Dennis again when ever we have a vehicle need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Retired
Service people were courtious and knowledgible. Told us when vehicle would be ready and it was. No complaints.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, excellent dealership
We had an emergency power train issue and Bob Maxey's dealership in Howell scheduled the vehicle in right away. The problem was determined and corrected and the rest of the vehicle given a multi-point check. All done promptly with full consideration of our transportation needs through their courtesy service. All in all a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Satisfaction survey
Talked to my salesman, Dennis while I waited and as usual had a friendly and positive discussion about a further purchase. He has been great with my four previous purchases and look forward to another one when my lease is up in February. (Give him some kudos) Your new facility is great! Remember when the waiting room was a "few chairs" in the sales area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase