Bob Maxey Ford of Howell

Cheri Cash was very easy and pleasant to work with.

Our salesman was excellent. He has been our salesman in the past and will be our salesman in the future. We have alreay sent another customer to him and they thought he was great also. Thank you so much.

I always feel like a valued customer whenever I am at the dealership.

Nice waiting room. Appreciated the water and popcorn! Quick service, didn't have to wait very long at all.

The area was spotless. Everyone I dealt with was knowledgeable and polite. A good experience.

Employees are always helpful, careful, timely, and friendly. We have no problem or worries when we bring our cars in for service. We don't have to wait forever to get an appointment either.

I've leased several vehicles from Brian Waldo and the service I recieve is always top notch. I am a little dissapointed with the vehicle prep this time, as the inside of my windsheild was filthy and streaked bad.

We were impressed that Dan responded to our email on a Sunday. We were able to get the car towed to the dealership and it was there for them to check out on Monday morning. I called in Monday morning to leave a call back number. I did have to call back again late Monday afternoon to find out what the status was, as I needed to make arrangements for a vehicle for Tuesday. I was told it would likely be ready on Tuesday morning if the updates were completed. I called back on Tuesday and was told it was all set to go. I guess I would have appreciated someone calling me to let me know it was ready. Overall though, everyone was very nice and we were very happy with the service.

I went in for the 2 recalls on my Fusion. They had it done in a 1 1/2 hrs. They said 2 to 2 1/2 hours. Very happy with that. Jared was especially nice.

service was fast and professional and the car was washed upon completion. The waiting area is exceptional!