Reviews
Lease Renewal
This was my first experience with Maxey Ford and it was the best car buying experience I've ever had. Recommended to me by a family friend, I was a bit concerned working with a dealership a hour and a half away from my home. However, the phone and email communications with my salesperson put me into the exact truck that I'd wanted at the best price and... the vehicle was delivered right to my driveway for us to sign the paperwork. No hassles, great service & product, all from my living room! Maxey Ford will be on the short-list when our current lease periods expire.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Dealership Excellent Customer service!
We bought a F-250 Superduty. Jennie Olrich was excellent! We had been vehicle searching over a year off and on. We were not sure what vehicle we wanted. Jennie was always there for us with answers to all of our questions. She is an amazing sales person. We bought our last F-250 from Jeff Moon 14 years ago! You have an amazing dealership staff! When we need another vehicle we will be back! Thanks again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
clutch replacement
The staff was super! My total experience for the repair was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rosanne Dryer
I leased a 2016 Escape Se. I dealt with Brian and Julie and my experience was best I have ever had when dealing with a car dealership. They were both kind and very helpful making the process very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service facility
Fast, timely and courteous service, very much appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best dealership EVER. Love it
As a first time Ford buyer I'm extremely satisfied and love this dealership. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
What title are you refering to?
I love my f-150.Your staff from 1-10 gets an 11.From Mike R to Jenny O. I was treated very nice.I got a good trade-in on my old truck and a good price on my new one.Thank you from Pete F.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I purchased a Escape/ purchased extra fob
I am always treated well when I have my car serviced at Maxey. People are friendly, efficient and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service feedback
Om time at cost estimated and first dealership ever to have free coffee, water and popcorn, those little things make a difference not to mention makes the wait time go by easily. Thanks, great service department!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
cindy
Tony did a great job getting my Escape fixed - the only thing is the last page is the inspection of my tires and other things - but it is not my cars information - it has the wrong mileage on it and the wrong year and name on it.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase