Reviews
Great experience great service
Friendly helpful staff would highly recommend purchasing a vehicle from here and love the service department always satisfied with the work they do. Thanks again love my 2008 jeep almost a year later and still enjoying it everyday
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
service
Service was great. Oil change and rotate tires in less than an hour !!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're in the Ford family now
Absolutely LOVED our experience. This may be our first ford but we're in the ford family now.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2015 FORD EDGE
VERY NICE & FRIENDLY JENNY OLRICH IS A GREAT SALES PERSON!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great
The new waiting room was magnificent and it was a relaxing atmosphere. The only thing I'd recommend is put a computer in the back corner so waiters can surf the web while they wait.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Warrant service done quickly and great!
I had some warranty service done on my car and everyone did great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car Owner
I had an emergency situation, and Dan Rutherford told me to bring it in immediately. I had my car there in 15 minutes. The courier took me home, and then he picked me up again when the repairs were completed. Excellent service! Thank you Bob Maxey Ford of Howell.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
F-150
Could not solve the problem but spent a lot of time trying to solve the issue .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Trusted service.
Fast, friendly service. Vehicle always ready when promised. Service tech always takes time to explain what was done to the vehicle and any concerns noted.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service & value for your money
I had a 10:30 appointment for an oil change, tire rotation and 30,000 mile checkup for my 2014 Escape. I arrived at 10:30 and was out the door by 11:05 with all the work done and my vehicle washed! I feel that with the car wash included the price I paid was an excellent value. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase