Reviews
I hit a deer
I hit a deer. Bob Maxey body shop gave me a free service loaner. My Fusion had over $9000 in damage. Now it looks just like it did when it was brand new. I'm very happy with my experience with Bob Maxey Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
review
Excellent sales person Tina Socha. Super nice. Escape lease.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick Oil Change At Bob Maxey Ford of Howell
The staff at Bob Maxey Ford in Howell was friendly, courteous and attentive to my needs. The service was handled quickly which minimized my wait time, which is always a good thing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Repair/Recall of C-Max Experience
Ford C-Max for a recall concerning battery. Service was excellent. Staff said they would call at a certain time, and they did. They did what they said they would with their follow-through. It was a excellent experience. Duane TeSelle Howell, Michigan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
RICHARD KOPCHAK
EXCELLENT SALES REP. (DENNIS BALLA) . . . NICE EXPANSION IN PROGRESS @ BOB MAXEY FORD . . . WIFE'S AUTO, HAVEN'T PUT ANY MILES ON IT YET, MAYBE IN A 2-3 WEEK TIMEFRAME.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Timely service. Clean facilities.
The service was completed in a timely manner. The facility was clean and well organized.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick
Went there for a new battery,was in and out in 10 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great fast and friendly service
service was fast and friendly, completely explained what i should be expecting in the future on my vehicle,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Owner
My experience has always been very good. Easy to make a appointment for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
survey
Got to the service department early for my 8:30 appointment for an oil change at about 8:10 and was back in my car ready to leave with the oil changed and a car wash by 8:30.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase