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Bob Maxey Ford of Howell

(1,308 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm Closed
Sunday Closed Closed
New (855) 371-0965 (855) 371-0965
Used (888) 854-3134 (888) 854-3134
Service (855) 279-9542 (855) 279-9542

Reviews

(1,308 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Ford of Howell from DealerRater.

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Best Service

Had a broken mirror - stopped in to order a new mirror and had it replaced later that same day! Perfect!! And my granddaughter left behind her purse/wallet with her whole world in it, in the waiting area. It was turned into the service director who was trying to contact her as we were trying to contact the dealership. The wallet was placed in the safe for safekeeping until the next morning! Perfect and that set her mind at ease. Thank you for taking good care of not only our F-150 and but our family too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Honest, timely service

Your service representative was friendly and seemed much more honest than the service representative at Bill Brown Ford. I was much happier with my experience at your service center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Very friendly staff and completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best buying experience!

Awesome job took the stress out of buying a vehicle! Told Tina Socha what we wanted had it deliverd 2 days later to our house! Doesn't get better than that that's why we keep coming back to Bob Maxey of Howell!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I hit a deer

I hit a deer. Bob Maxey body shop gave me a free service loaner. My Fusion had over $9000 in damage. Now it looks just like it did when it was brand new. I'm very happy with my experience with Bob Maxey Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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review

Excellent sales person Tina Socha. Super nice. Escape lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick Oil Change At Bob Maxey Ford of Howell

The staff at Bob Maxey Ford in Howell was friendly, courteous and attentive to my needs. The service was handled quickly which minimized my wait time, which is always a good thing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Repair/Recall of C-Max Experience

Ford C-Max for a recall concerning battery. Service was excellent. Staff said they would call at a certain time, and they did. They did what they said they would with their follow-through. It was a excellent experience. Duane TeSelle Howell, Michigan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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RICHARD KOPCHAK

EXCELLENT SALES REP. (DENNIS BALLA) . . . NICE EXPANSION IN PROGRESS @ BOB MAXEY FORD . . . WIFE'S AUTO, HAVEN'T PUT ANY MILES ON IT YET, MAYBE IN A 2-3 WEEK TIMEFRAME.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Timely service. Clean facilities.

The service was completed in a timely manner. The facility was clean and well organized.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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