Reviews
Best Service
Had a broken mirror - stopped in to order a new mirror and had it replaced later that same day! Perfect!! And my granddaughter left behind her purse/wallet with her whole world in it, in the waiting area. It was turned into the service director who was trying to contact her as we were trying to contact the dealership. The wallet was placed in the safe for safekeeping until the next morning! Perfect and that set her mind at ease. Thank you for taking good care of not only our F-150 and but our family too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Honest, timely service
Your service representative was friendly and seemed much more honest than the service representative at Bill Brown Ford. I was much happier with my experience at your service center.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Very friendly staff and completed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best buying experience!
Awesome job took the stress out of buying a vehicle! Told Tina Socha what we wanted had it deliverd 2 days later to our house! Doesn't get better than that that's why we keep coming back to Bob Maxey of Howell!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I hit a deer
I hit a deer. Bob Maxey body shop gave me a free service loaner. My Fusion had over $9000 in damage. Now it looks just like it did when it was brand new. I'm very happy with my experience with Bob Maxey Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
review
Excellent sales person Tina Socha. Super nice. Escape lease.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick Oil Change At Bob Maxey Ford of Howell
The staff at Bob Maxey Ford in Howell was friendly, courteous and attentive to my needs. The service was handled quickly which minimized my wait time, which is always a good thing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Repair/Recall of C-Max Experience
Ford C-Max for a recall concerning battery. Service was excellent. Staff said they would call at a certain time, and they did. They did what they said they would with their follow-through. It was a excellent experience. Duane TeSelle Howell, Michigan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
RICHARD KOPCHAK
EXCELLENT SALES REP. (DENNIS BALLA) . . . NICE EXPANSION IN PROGRESS @ BOB MAXEY FORD . . . WIFE'S AUTO, HAVEN'T PUT ANY MILES ON IT YET, MAYBE IN A 2-3 WEEK TIMEFRAME.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Timely service. Clean facilities.
The service was completed in a timely manner. The facility was clean and well organized.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase