Reviews
Good service
On time, fine, no issues,the facilities were clean, follow up care good, would recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Center
I brought my Escape in for an oil change...staff very pleasant and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service and Clean Facility
I purchased a Ford Fusion SE. Cheri Cash was friendly and personable, and extremely helpful in getting any information needed to answer my concerns and questions about the purchase and the vehicle itself.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
customer
Focus, exc., love the p/up.... drop off service, BIG PLUS!! saves a lot of stress, time!! Employees/Manger in service are the "BEST"!!!! 5*** SERVICE!!! Wouldn't take my car anywhere/place else!! Thanks Tony and crew!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Service
Liked your new waiting room and the service was timely and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great new service area. Outstanding service.
Outstanding new service area . Service adviser was very fast and very helpful. Vehicle was ready in less time than I had expected and the work performed was first class. Overall a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best buying experience!
Awesome job took the stress out of buying a vehicle! Told Tina Socha what we wanted had it deliverd 2 days later to our house! Doesn't get better than that that's why we keep coming back to Bob Maxey of Howell!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Service
Had a broken mirror - stopped in to order a new mirror and had it replaced later that same day! Perfect!! And my granddaughter left behind her purse/wallet with her whole world in it, in the waiting area. It was turned into the service director who was trying to contact her as we were trying to contact the dealership. The wallet was placed in the safe for safekeeping until the next morning! Perfect and that set her mind at ease. Thank you for taking good care of not only our F-150 and but our family too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Honest, timely service
Your service representative was friendly and seemed much more honest than the service representative at Bill Brown Ford. I was much happier with my experience at your service center.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Very friendly staff and completed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase