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Bob Maxey Ford of Howell

(1,307 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm Closed
Sunday Closed Closed
New (855) 371-0965 (855) 371-0965
Used (888) 854-3134 (888) 854-3134
Service (855) 279-9542 (855) 279-9542

Reviews

(1,307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Ford of Howell from DealerRater.

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Overall team completely professional, knowledgeable and

Overall team completely professional, knowledgeable and committed to customer satisfaction. Friendly and welcoming. Pleasurable experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service, We are always treated with respect and

Excellent service, We are always treated with respect and everyone is very helpful. Paul Manns always does a wonderful job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They always take care of any issues.

They always take care of any issues. Tammy did a great job resolving a little problem. All good and much thanks to her. Appreciate them going above and beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Like having my Ford serviced at Ford Maxey because I

Like having my Ford serviced at Ford Maxey because I know they check the whole vehicle. Answer my questions being a widow it's something new to me..very nice gentleman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service, very nice staff, nice waiting area and

Excellent service, very nice staff, nice waiting area and reasonable repair cost for you vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

John Beavers was patient with me when I got inpatient

John Beavers was patient with me when I got inpatient with Ford. Am happy to say after close to a month and more then a couple visits our problem was solved. Am hoping I never need to visit again, unless I am buying a new car. Barbara Dixon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Every one was so helpful.

Every one was so helpful. They went above and beyond. Jenny was so helpful and made sure we had everything we needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The entire team at Bob Maxey are excellent and reliable.

The entire team at Bob Maxey are excellent and reliable. Follow up and all attention to detail is covered. Solid team and would like to meet the owners at some point.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Escape at Bob Maxy

Excellent service. Was able to determine exactly what I needed in a used car. Gave me good price and it was easy to buy. All the paper work was easy as well. Very helpful with orienting me to the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

dhwllmsv@aol.com

Arranged through one of the local Bob Maxey dealers (Lincoln) which arranged securing or obtaining car from/through (Ford-Howell). Excellent service w/Maxey Lincoln from which I've previously leased and purchased multiple vehicles. Majority contact was w/Maxey Lincoln (Mark Shampine) who again did a great job finding a suitable car & assisted with almost all of the processing tasks, save for handling digital forms (done by Maxey Ford - Howell).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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