Skip to main content

Bob Maxey Ford of Howell

(1,307 reviews)
Sales hours: 10:00am to 3:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm Closed
Sunday Closed Closed
New (855) 371-0965 (855) 371-0965
Used (888) 854-3134 (888) 854-3134
Service (855) 279-9542 (855) 279-9542

Reviews

(1,307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Ford of Howell from DealerRater.

Want to share your experience with this dealership?

Write a review

I was given best deal possible.

I was given best deal possible. Service department is exceptional. Answers to my questions are answered promptly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Loving my new Ford Escape Platinum!

Loving my new Ford Escape Platinum!! Drives so smoothly! Just a perfect fit for me and my driving needs! Love my dealer and all the staff at Bob Maxey. They go the extra mile to help out with any of my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dealing with Will Andrews was a real pleasure, he was

Dealing with Will Andrews was a real pleasure, he was attentive, easy to work with, and followed up to make sure we were happy…we were and are.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Our sales person Jenny was outstanding.

Our sales person Jenny was outstanding. She was very friendly and knowledgeable and happy to answer questions. The dealership itself was clean and presented itself well. Finance person did a great job too. The only thing I was not happy with was the amount offered for our old car which I thought was very low. Because of the amount offered we decided to not trade it in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very nice dealer good service the people that work there

Very nice dealer good service the people that work there are very helpful they took very good care of my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership is outstanding.

This dealership is outstanding. Tina makes a purchase experience so easy every time. Everything from the minute you walk in the door until you drive off with a new vehicle goes smooth and quick. They certainly know how to treat their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They totally get “customer service”!

They totally get “customer service”! Professional and a sense of urgency to get your job done right and on-time. Pick up and drop off service is outstanding. The entire customer service department is excellent from the porters to the service specialist to the Manager, All of them are on the same page, the customer comes first! This is the finest customer service I have ever received anywhere or anytime.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff at Bob Maxey of Howell was friendly and very

The staff at Bob Maxey of Howell was friendly and very helpful. The facility was clean, and they made my leasing experience very pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Found the vehicle I wanted, struck a satisfactory

Found the vehicle I wanted, struck a satisfactory agreement on the terms and was delivered the vehicle in a timely manor, fast efficient transaction, completely happy !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Outstanding service from both Service (Billy) and My

Outstanding service from both Service (Billy) and My salesperson, Josh. Friendly, knowledgeable and answered all of my questions and concerns. Josh explained all my features and the car was immaculate. Best customer service! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.