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Audi Denver

(1,803 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–6:00pm
Sunday Closed Closed
2019 state dealer award
View 5 awards
2019 state dealer award 2018 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (970) 660-4083 (970) 660-4083
Used (970) 634-1037 (970) 634-1037
Service (970) 634-1036 (970) 634-1036

Reviews

(1,803 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Denver from DealerRater.

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Without Masks

Why do you let employees wait and customers work without masks in the building? Service Reps, Sales People, Customers. Some don't even PRETEND to wear masks. Some just dangle them on their ears. Some have them only around their chins. A Customer was seated in the waiting area for at least a half an hour wearing his below his chin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Customer and employee safety are top priorities for us so as you can imagine, this feedback is unsettling. I understand your concern and I sincerely apologize for what you encountered during your visit. I will be sure to address these details properly to ensure we provide a more comfortable experience in the future. Thank you for bringing this to my attention. Randall Whitlock - Service Manager - 303-734-2707

Audi denver

Superb service. From the mechanic video to the explanation of recommendations. Very honest and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the review! It was our pleasure to service your vehicle here at Audi Denver, and if you ever need anything else, don't hesitate to come back and see us again!

Overall experience was great!

Luke was easy to work with, informative, helpful, available, and best of all he was not pushy. Being a single female coming into the dealership solo on my first visit, I really appreciated this! There was no pressure and I was well taken care of! Other employees in the dealership were friendly and the trip to see the finance manager was an easy one. There were no surprises, everything was exactly as it was presented. I highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kelly, thank you for taking the time to leave us a review! We couldn't be more pleased to hear that Luke took good care of you here at Audi Denver, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

My Leasing Experience

Exceptional customer service by Reid McDonald. Amazing customer service by Monica my financier. I will be referring many more individuals to your company!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review and for shouting our Reid and Monica! It means so much to hear that you are so confident in our services, and we appreciate your recommendation. Safe travels and we hope to see you again down the road! - The Audi Denver team

Alex Occhionero

Luke my salesman was very professional and did everything in his power to make the experience efficient and seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Alex - thank you for taking the time to review Audi Denver! We're pleased to hear that Luke was such a pleasure to work with during your sales process. Congrats on your new vehicle!

Everybody is friendly and outgoing. The dealership is...

Everybody is friendly and outgoing. The dealership is spotless. I appreciate my Service writer, Stanley and my technician, Mark. I'm somewhat of a geared and appreciate their communication.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are happy to hear that Stanley and Mark took good care of you here at Audi Denver, and we will certainly let them know that you appreciate their help. We look forward to your next visit!

Top Notch Service. Sales - not so much

There was a B7 RS4 listed for sale. I spoke with Errol Wade (the owner of the car), he attempted to force my hand that I had to buy the vehicle that day 8/8/20 for his to sell it. I understand that he likes his car. 2 days later (8/10/20) I got a call from Jeremy Forcier letting me know that the car was still for sale, I asked the appropriate questions regarding the condition. He gave me the run around for several hours, only to call me back to tel me that the listing was pulled down. Again, that’s fine, but don’t waste time if the car is not available anymore so that I don’t make plans to leave work early to drive to the dealer to look at the car. Good thing I didn’t. However, the service department at Audi Denver is top notch. They really handle the service with care and arrange a ride for you if the repair will take a while.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Our team strives to provide friendly and professional service for all customers and I apologize for what you experienced. It sounds like there may have been some miscommunication among our team and I am sorry for your frustrations. I will address these concerns with the right people so we can work towards improving for the future. If you would like to share any additional feedback, please call Spencer Webb, our General Sales Manager, at 720-283-5144. Thank you.

Audi SQ5

Really enjoyed great experience - team oriented approach

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your positive review of Audi Denver! It was a pleasure doing business with you.

Car Service

The customer service team was polite, helpful, and communication was easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It was our pleasure to make your service visit friendly and straightforward, Annalise! Thank you for trusting Audi Denver with your business!

I drive a long way to access the service at Audi Denver....

I drive a long way to access the service at Audi Denver. I purchased my A-4 ten years ago and love driving it every day. The way it "growls" when I back out of the garage and the responsive 6-speed Quatro in whatever gear I need. I do have a bias for a standard transmission and this one is the best of any car I have owned to date. The service was thorough, fairly-priced and was completed more quickly than promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Bonnie, thank you for taking the time to leave us a review! It is always a pleasure to service your Audi A4 here at Audi Denver, and it means a lot to know that you drive a long way to do business with us. We hope that you continue to enjoy your vehicle, and we look forward to your next visit!