Audi Denver

This dealer really makes buying a car easy and quick. We were looking for a very specific used vehicle, and they had one of 3 within 250 miles. I contacted all 3 dealers and Bill Coleman got back to me within minutes of me reaching out. He made getting the initial information we needed quick and easy. We decided to go in the next day to purchase which happened to be his day off. He quickly got us set up with Osama who was equally wonderful. When we were running late, he called to verify if we still planned to arrive soon, because he wanted to ensure he was ready and had time to help us. Upon arrival, we got to witness an angry customer (we all know this guy, the angry old man) and got to see how patient and kind other people were at the dealership when trying to explain to the man why they needed time to install something that he was 2 years late in getting. Despite the old man verbally attacking the employees, both the men stayed calm and tried to remain helpful to him despite his attacks. One of these men grabbed Osama and he was already set for us. He had the car pulled up, freshly washed, and full of gas. We immediately went on a test drive with Osama. During the test drive he was very good at making sure that what we needed and wanted in the car were present. Upon arrival, he ensured that we wanted to proceed with the sale. The process of signing docs and negotiating was very simple and quick. Within moments of finishing agreeing to numbers and signing said docs, Coty Anderson, the finance manager came out to meet us. He was very friendly and upfront with us about time expectations and ensuring our information was correct and ready for the legal documents. Coty made selecting the coverage and banking terms that worked best for us very easy and pleasurable. He wasn't too pushy like some Finance people in the past have been. He was able to clearly explain all the coverages, helped us narrow down what we needed and wanted, and even helped us with getting them into our monthly budget. My husband is a mechanic and having the electronic coverage was paramount to us. Get the coverage people.... from a mechanics wife!!! Signing the docs once we picked the coverages was easy as pie on his tablet and we got copies of all of them in emails almost immediately. Osama met us after the paperwork and offered to go through any features we wanted to learn about... this is unprecedented on a used vehicle and I have bought plenty to know that. We both left the dealership being thoroughly impressed with the ease of doing business and the service we received. My only complaint would be that we did not get copies of our bill of sale or title docs, nor did we get copies of the risk based pricing notice due to a consumer when credit was pulled. It appears this was an oversight and easily rectified the next day with a simple email to Coty. I would 100% do business with this dealership again!

I recently bought an Audi SQ5 from this dealer. They were quite responsive up until the time that I completed the purchase and walked out the door. Since then I’ve had numerous questions and or issues and the response has been nonexistent or extremely slow. I can’t recommend buying an Audi from this dealership and would advise others to seek another Place to buy.

McDonald Audi is incredibly dishonest even for the auto industry. One of their transporters hit my car on Broadway, then lied about it and refused to take responsibility. Even after they found out I bought my Audi from them and lived in the same neighborhood as their owner. They have no principals, and the car they sold me broke down due to engine problems before 70,000 miles which is ridiculous for an Audi. Stay far away

McDonald Audi is incredibly dishonest even for the auto industry. One of their transporters hit my car on Broadway, then lied about it and refused to take responsibility. Even after they found out I bought my Audi from them and lived in the same neighborhood as their owner. They have no principals, and the car they sold me broke down due to engine problems before 70,000 miles which is ridiculous for an Audi. Stay far away

Brandon was awesome to work with! A really great overall experience. They were very easy to work with and everyone went out of their way to make sure that I was comfortable with the deal. Brandon was incredibly patient and a top notch sales consultant. I'm very excited about my new car and will definitely work with Brandon and Audi Denver again.

I just purchased a Q3 Audi Quattro 2024, very slightly used as a loaner, from Derek Fernandez. I have not had a luxury vehicle since the 1990’s, when I had a prized red Audi Quattro . Derek made the purchasing process perfect! Derek’s appearance was professional, down to the business like suit and shined shoes. It is refreshing to meet a young man that knowledgeable about his product and not pushy. He even shared some funny stories while his manager was inspecting my trade in vehicle. The immaculate Audi displayed in the showroom was stunning. Derek’s presentation was seamless. I am prizing the picture he took of me with the big red bow before I drove away. This is so different than the experience I had at Toyota across town, when I was led to a dirty “new” auto on the lot! I definitely would recommend Derek and Audi Denver to anyone! He happened to be a shuttle escort a year ago to a Showhouse I had displayed my Interior Designs in and the ride and escort were the best! I have told everyone at work to shine their shoes and treat everyone like family!

Do not go - this dealership is the worst. I tried going there to get a new key for my used car and they overcharged me once. Then I pointed out they’d done it they got upset, and proceeded to overcharge me AGAIN. Undeterred I was like uh can you not, and they were even more annoyed charging me the right price. Awful attitude, super stuck up, don’t buy anything from them!! Other Audi dealers in the area are fine.

Cruised into the dealership back on Dec 29 and we were fortunate enough to run into Jorge Martinez (sales speciallist) and he was just that. Knowledgable, smart and generally an excellent person. I don't know any other sales people at Denver Audi but if they are all similar to Jorge this store will do great. Thank you Jorge!!!

Rob W. was extremely helpful and thorough during my service appointment. He researched my vehicle and my situation, then communicated with me so there were no surprises - the most important thing for any service appointment!

Try to scam me into getting in to a worse bank for their commission even though I was pre approved from personal bank