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(194 reviews)

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Memorable experience

I had an amazing experience with Caspian! I would recommend Ike to anyone! He was very informative and answered all of my questions. He also gave me a very good deal on the extended warranty. so happyyyy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place to buy a car

Great place to purchase a car. My son found a car online that he was looking for. It was his first car. He did online credit app and got approved instantly and with reasonable down payment. It was quick and easy, no hassle no pressure. Shan finance guy did a great job too, explained everything, finance, and warranty. We spent less than an hour getting a great car at a great price with terrific financing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lack of Website Customer Support

I simply do not understand why Caspian Auto Motors even has a website. Between my wife and I, we contacted them approximately 6 times through their website in regard to a specific vehicle. "IKE" responded once and suggested a test drive. We responded to that message and never heard back from him. Two days later.... we started over and inquired a 2nd time on their website. Again... They have yet to respond to us. The only reason we were this persistent was because they had specifically what we were looking for and it was listed at an attractive price. Considering that the dealership was just over 100 miles away... We didn't want to drive that far to only be disappointed when we arrived. In closing... this MAY possibly be a good dealership if you go to the lot and have interaction with an employee. However.... If you have a website and encourage consumers to inquire, Then you should have the courtesy to respond to them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Pastor

Caspian Auto is a very nice place to buy a car. They were very professional and provided a nice experience. I would definitely suggest this dealer to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Caspian is awesome

I had the best experience with Caspian. I walked in with doubt just knowing I was going to be asked for a co-signer or put a lot of down payment, cause I don't have good credit. That was not the case and I got the car I wanted and my car payments was less then I thought. Thanks Caspian for making my experience great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

I purchased a vehicle from Caspian Auto. Shawn was very professional and helped secure the deal on the vehicle that I wanted. I recommend Shawn to anyone seeking to purchase a vehicle from Caspian! He's the great finance guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quality used cars

It's my second car from Caspian and I got absolutely great service again. I definitely recommend this place who wants to buy great quality cars. They will take good care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy to work with

Easy to work with, process was quick and as simple as it gets.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome purchase

Shan really helped me out! Very patient with me, I needed a car asap and had a bad credit but he was able to work out with a vehicle that I wanted, the color that I wanted, and an APR less than expected. I test drove three cars and was very satisfied with my purchase decision. Thank you Caspian!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great company, very professional people

My salesperson Ike did a great job, low monthly payments with low down payment including 1 year warranty, it was a great experience we would definitely come back to buy another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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