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(194 reviews)

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Smooth Transaction

I received an excellent customer service from Ike, he took his time and explained the entire process step by step. I had a very smooth transaction. Thanks Ike for being patient with me and giving me a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very pleasant experience

I really enjoyed my visit here. Shan was very helpful and patient. He made our visit so comfortable and saved me plenty Bucks! The entire staff was very helpful and kind. Very pleasant experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent customer service

My family and I had an amazing experience here. Ike took really good care of us. He made the process so easy and stress free. They even changed the oil for me. Professional people. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Deal

I got a great deal on the car that I was looking for a while. As soon as I saw the vehicle listed in the website, I rushed to see it. It was a new arrival. I loved and decided to purchase it. They gave me a great deal since I was first to see it and it was a new arrival. They detailed the car for me as well. I'd definitely recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This company is not interested in selling cars

I have sent both emails and text inquiring about a car listed on cars.com. In both cases I got a "thank you for your query" reply, with a promise to get back to me. That was several days ago. I tried several times to call, got through once, could barely hear the person at the other end, then got disconnected. Perhaps they expect one to show up in person, but then what's the point of internet-base sales?

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Full Size SUV

I live in North Carolina. My sister purchased a car from here and recommended me here. I needed SUV since I have 4 kids. I saw couple SUVs on the website and came all the way from North Carolina to check them out. It's very nice dealership. I was worried if there was a problem in the future where I should take the car. They gave me 1 year warranty which was nationwide coverage. I'm very happy that I came here. It was worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First Time Buyer

I was buying my first car. I was a little bit skeptical since I didn't have experience buying car so I brought my friend who is good with cars. I saw a car that I was interested and came to Caspian to see it with my friend. I have to say I was impressed. They made everything so simple and easy. Thanks Caspian for awesome experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good People

I am very happy with my Car and Finance deal that they have gave me very happy, very good people very easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BIG PURCHASE DECISION WITH CASPIAN??

THINKING ABOUT DOING BUSINESS WITH CASPIAN?? You might want to think twice. More to follow.....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Vehicle issues

We recently purchased a vehicle and it's only been two weeks since getting it and have already had to put it in the shop for repairs. We have tried contacting the dealer but they will not answer or call us back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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