Reviews
Excellent!!!
I have purchased or leased over 20 vehicles from #1 Cochran...this is my first from their Jeep store and the experience was excellent. The sales staff was extremely professional and most recently the auto body shop and the service department did an outstanding job on my new Gladiator.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We greatly appreciate your kind words and your loyalty! It's been a pleasure to help you find the right vehicle over the years. We have no doubt that your new Gladiator will exceed your expectations.
Awesome experience
TJ Gillie and Dustin and the crew at Chrysler DODGE RAM JEEP in Natrona Hts are the best. Traded my beloved 2015 Jeep Sport for a beautiful 2019 Sahara JL- what a great experience. They made me an awesome deal, and were extremely professional, knowledgeable and courteous through the entire transaction. And in and out in exactly 3 hrs- that’s pretty quick when buying a car. I high recommend this dealership- new lifetime customer here!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words, Geni. We're so glad to hear that you left our showroom so happy. It's our pleasure to help you find the right vehicle. We look forward to exceeding your expectations even more in the future!
Jake, ellie, and Noah gave me a great experience!!
Jake was great and went the extra mile for me. Ellie, and Noah gave me a great experience. Very satisfied with my new car! #1 Cochran is great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's wonderful to hear, Seth. Thank you for giving us the opportunity to go the extra mile for you. We look forward to more opportunities to exceed your expectations in the future.
called Cochran dealer to make sure the truck i wanted was...
called Cochran dealer to make sure the truck i wanted was there was told by Justin Taylor it was drove 2 hours to look at it was told by Justin Taylor we just sold it why he couldnt call and let me know i dont know if this dealer had 50 of the trucks I wanted i would never by from them for this reason Im self employed i work 7 days a weak got a day of to look at this truck and my day was wasted because of a weasel xxxxxxx sales men named Justin Taylor never by anything from this dealer i will be sure to let all my friends know one rotten apple spoils the whole barrel
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
It is unfortunate to hear that you did not have an exceptional experience with us. We understand your frustration and do apologize for not communicating that the vehicle had been sold between your inquiry and arrival at our showroom. Due to the market and current low supply, vehicles are sold on a first-come, first-serve basis. We do offer the ability to reserve units online via Expressway. If we can provide any further clarification for you, please reach out to our Customer Care team at feedback@cochran.com.
Quick and Easy
I had a great experience with my recent purchase, and Chuck Carter was very easy to work with on the entire process. I received a fair value on the trade-in, and appreciated their no-hassle process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing us to ensure that you have a positive car-buying experience. Hope to see you again in the near future-- but enjoy the new ride in the meantime!
Very positive experience
The sales people i dealt with were top notch. I felt valued at this dealership and they met my needs. Overall a very pleasing experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your kind feedback, Jordan. It is our pleasure to do all that we can to make sure that you leave our lot with the right vehicle. We look forward to seeing you on the road.
Overall great car!
James W. knew the car we were looking for and the process was very smooth from there. The longest wait was the line for the paper work. Very busy place on a Saturday afternoon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words, and the opportunity to create a smooth buying experience for you. Enjoy the new ride!
Grand Cherokee Oil Change and Tire Rotation
From the time I was greeted by Jerry who swiftly began topping fluids and cleaning the interior to Chris George who led me to the newly remodeled waited room, my entire experience was positive. To make matters even better, the oil change and multipoint check deal is hard to beat. I have completed my own oil changes for many years but the convenience and cost is a no brainer moving forward. Thank you Chris and Jeff for your excellent service!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words, Dave. It is our pleasure to serve you. We look forward to seeing you again soon.
Great overall experience
Just picked up my new Jeep from Cochran in Natrona Heights. What a great experience from start to finish. Josh Boehm was knowledgeable about their inventory and was very patient helping us narrow our choices down. Once we found what we liked he made multiple calls finding the color I wanted at another location. He kept me updated every step of the way. He even worked with me over the phone to gather information so that I didn’t have to spend hours at the dealership on the day of purchase. This was a great buying experience and I would definitely recommend you go see Josh for your next car purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate the positive feedback. It means a lot to hear that we were able to find the right vehicle for you. We will share this with the team!
Body Shop
I had front end damage from a deer. Body shop did a great job repairing. Great communication and seamless service tied in with rental car company. I was impressed with professionalism and everything done in a timely no hassle manner. I also had mudflaps installed with nothing but satisfaction. Thank you for a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's unfortunate to hear what brought you in, but we are so happy to hear that you had a positive experience. It's our pleasure to take care of your service needs. We look forward to seeing you on the road!