Reviews
Friendly
The sells person Terry Weston was very friendly and did not pressure you. He talked you through every thing you wanted to know. Every one was really friendly.I would recommend the dealer ship to any one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Darrell! Thank you for the great review on our dealership and our friendly team member, Terry. We're glad you had a good experience and we appreciate you choosing #1 Cochran !
Service was great
Nico from #1 Cochran was great. Amazing service at the service department! He took care of my vehicle and provided 5 star service at every step!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Collin! Thank you for the great review on our service department and team member, Nico. We appreciate you choosing #1 Cochran and please let us know if you need anything in the future!
Great service, good people
Chris George is great to deal with. I had my Ram in for 60000 mile service. Flushed engine coolant, flushed brake lines and changed fluid in front and rear differentials. They even washed it and vacuumed the interior. Nice people to deal with and they won't rip you off.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi BobK! Thank you for the great review on our service department. We appreciate you choosing #1 Cochran and the kind words about our team member, Chris. Please let us know if you need anything in the future!
Excellent
My experience was great at #1 Cochran Ford. They had the exact vehicle I wanted, my sales rep was awesome and helped me every step of the way, and everything was done in a timely manner!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ryan! We're glad you had a great experience at our neighboring Ford location. We appreciate you choosing #1 Cochran!
Wouldn’t shop anywhere else.
Everyone was awesome. We started the conversation about a new car with our favorite sales guy, Gabe (who sold us our Tucson at Cochran Hyundai South Hills). He and manager Eronn got us connected with Ken at the Ford dealership when we decided we wanted an Explorer. Ken made it easy to order exactly what we wanted. No haggle, no hassle. When we picked it up, Jason, Logan and Ellie were all super helpful. We love the car and the service can’t be beaten.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Aubrey! Thank you for the great review on our dealership. We're glad our team was able to help and we hope you're loving your new vehicle!
Great experience!!
Justin Taylor @ #1 Cochran in Natrona Heights made our purchase experience one that was exceptional and informative from start to finish. Upon arriving at dealership, Justin made himself available to us. We test drove 2 vehicles and chose the second, a Chrysler 300. He answered all of our questions thoroughly. We were happy with the timeframe it took from beginning to end. Will definitely recommend #1 Cochran and Justin to family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tom and Alice! Thank you for the great review. We appreciate you choosing #1 Cochran and the kind words about our team member, Justin. We hope you're loving your new vehicle!
Very helpful
My experience with this dealership was great from start to finish. The salesman was very helpful with every little question I had and made sure I was happy with my experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car shopping experience ever!
I just bought a 2014 jeep. I financed my jeep through my credit union and had zero issues. It went very smooth. The jeep had a few issues, but the dealership made sure everything good before taking it home. I had good experience with the saleman. The customer are treated good. They treat the customer very fairly and make sure they are taken care of. I would definitely recommend going to #1 Cochran!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tracy! Thank you for the great review about our dealership. We appreciate you choosing #1 Cochran and are happy you had an overall good experience. We hope you're loving your vehicle!
They made it right
Service department work missed pickup time deadline but the team went 100% over the needful to correct the error. They went miles beyond to correct this I will be goin gback for more work in teh future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bob! Thank you for the great review. We're sorry for the hiccup on the deadline, but glad we were able to help in the end. We appreciate you choosing #1 Cochran and please let us know if you need anything in the future!
5th Car in 8 Years.
Not necessarily a review of CCJDR, but of a salesman from there. Tim Simendinger was great again! 3rd purchase from him in the last 4 years. He was great in helping me out of a car into a Ford. He worked with myself and Ken Greene to help me get the best deal on my Maverick order. This will be my first car to not have Nick Miller, my first sales guy, not involved. Glad to still be a part of Cochran.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase