Reviews
Well Done
Best experience I have had to date.Went above my expectations, service was through, and completed as expected, facility was clean and orderly, and treated me professionally. thought full and even curtious to my grandson. WELL DONE!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great people to deal with. Very professional.
Had a recall performed on my car. Michael in service was very helpful getting the work done and answering my questions. I have both of my cars serviced here and will continue to do so.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
From Start to Finish - Great Job By All!
Great experience. Everyone from Service Reception to Sales to Financing was top notch. They took care of me and most importantly they took care of my car. Inspection and oil change were done quick, and Sales and Financing were lightning fast with the paperwork. I would recommend the team at #1 Cochran for all your automobile need!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service by great employees.
I needed an oil change and didn't have much time. I was initially told that it would take 45 minutes to an hour. I explained that I needed it done as quickly as possible because I had to pick up my wife from her doctor's appointment. They took it right in and I was out of there in 30 minutes. They even vacuumed the interior. Bunch of nice guys in the service department. Also, the new waiting room is clean and comfortable. 👍
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome experience
Justin went out of his way to be helpful. He even had a jeep driven in from Johnstown over an hour away so I didn’t have to wait for one to come in. Would highly recommend Justin Taylor and Cochran Jeep
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are thrilled to hear that you had such a positive experience with us, Dawn! It's our pleasure to do all we can to ensure that you leave our showroom in the vehicle that's right for you. Enjoy your new Jeep!
Service Visit
Had my Ford Ranger serviced at Cochran in Natrona Heights. They did a great job and did it quickly. The people were easy to deal with and friendly. The waiting area was comfortable and the people were nicely spaced. I would recommend this facility to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words, Dave! It's our pleasure to take care of your Ford Ranger's service needs. See you on the road!
Service department
This is my 3rd Jeep. I have leased them all and have always taken them back to the dealer for service. Their service department was great! They got me in quickly and I was done about 15 minutes sooner than what I had been quoted. They were excellent in updating me on the progress of my car and were very friendly and courteous. This is my first Jeep I have bought from Cochran, and I plan on returning!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your loyalty and choosing us to take care of your automotive needs, both sales and service. We look forward to continuing our relationship in the future with you, Darcy!
Jeep Cherokee satisfied customer
Called ahead to see if vehicle was still available. When arriving at dealership it was ready for our test ride. Terry Weston, our salesman went over a few things before leaving lot. Upon return Terry greeted us and started paperwork which went very smoothly. Terry's time and patience with us went above and beyond any other salesman I have ever dealt with. Terry set up my phone with app and to be able to get phone calls with a touch of a button. Terry explained everything in detail for inside operation of jeep. If #1 Cochran has a salesman of the year Terry falls into that category.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so happy to hear that you left our showroom in the vehicle you wanted. Thank you so much for your kind words, Ace. We look forward to seeing you and your Jeep on the road!
Great Customer Service
I can see why Cochran is #1. I recently moved to the area and this was my first visit to the dealership. Everyone at the dealership made me feel welcomed. They made me feel like they valued my business. My repair was performed quickly and the charges were reasonable. My initial contact, Mr. Jackson, handled my write up professionally and timely. My service advisor, Mr. Chambers, consulted with me on the repairs and possible solutions as well as the progress of my repairs. He gave me a confident feeling that the care of my vehicle mattered. He is also working on my behalf to resolve a recall issue with Ford Motor Company. #1 Cochran is my new dealer of choice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Firstly, welcome to the area!! Secondly, it is our pleasure to make you feel welcome! Thank you so much for your kind words and the opportunity to take care of your service needs. We look forward to continuing our relationship with you in the future.
Highly recommend
Everyone in sales was very knowledgeable and helpful. They were very reasonable on my trade in value. The guy in finance was wonderful and kept right at my monthly limit without much work. The sales manager Nick was very attentive and very professional. Overall I highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your recommendation, Skyler! It's our pleasure to create a buying experience that's worthy of your recommendation. We look forward to seeing you on the road!