Reviews
Fantastic Subaru and dealership
Justin Taylor made my car buying experience great. #1 Cochran always does a great job. I live my new Subaru. I would recommend Justin and #1 Cochran to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Justin went above and beyond to get me into the car I wanted! He was quick to find options for me at the price I needed. Anthony was super nice also and helpful. Good luck with the upcoming wedding!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful and quick
Spent weeks looking for a right truck and payment, this place had me in and out. Will return there for next purchase. Very friendly and honest
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service Department
Have had my cars serviced at the Natrona Heights site since I leased a car from them in 2010. They were efficient and accommodating then and have continued to work to make the customer experience a pleasant one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words. It is our pleasure serving you. We look forward to seeing you again soon.
Easy, fast, no hassle purchase
Tim was able to get me set up with my new Renegade in a quick and effortless process on my end. Got all the features I wanted, some I didn't know I wanted until Tim took the time to go through and show me the benefits of all the features and tech with my new Renegade. He knew I had done my homework on what vehicle I wanted, and got me squared away in just a few hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome customer service
Justin came over and introduced himself and gave us excellent service. We would recommend him to anyone looking for a new vehicle. He was very friendly and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy No Pressure Purchase
The dealership and salesman made the process easy and didn’t pressure me with the numbers game. They did their best to find exactly what I was looking for in my price range. Will return to this dealer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing!
Justin made my car buying processes easier than ever! Her took what I wanted and he delivered with the best service I have ever had when it comes to car shopping! I would highly recommend Justin for all your car needs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New car
Ryan was a great sales person he made car buying easy. Josh in finance was great very helpful and easy process. over all very happy
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your kind feedback. Thank you for giving us the opportunity to assist in your search for the right vehicle. We look forward to seeing you on the road.
Tire Repair
February decided I didn't have enough bad things happen to me and threw one more bad tire my way. I had my car towed back to the dealership where i received some conflicting information. I was first told that the tire would take a few days to come in. Then, I was told the tire would be in the following day. 4 days later, my husband went in with his dad to both express our frustration and to get my car. We couldn't afford to keep the rental much longer and ended up taking it to our local guy that we buy all of our tires from on an annual basis. The service center blamed the delay on both easy care and the distributor, but never themselves. I have three issues with these excuses: 1. You guys knew the car needed a tire one way or another, so stating that the tire couldn't be ordered until after easy care inspected it was ridiculous. 2. This dealership is one of the BIGGEST in western PA. How do you not keep plenty of these tires in stock?! Why can you not use a different brand if you are out? 3. People who know they are guilty are normally the first to point the finger at others. I truly think your policies need looked at and revised - I would hate to see this happen to someone else. From now on, when it comes to tires, I will go to my tire guy in town knowing that he knows how to handle EasyCare. I'm hoping other aspects of this service center aren't as rocky as this.
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair