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Ed Carroll Motor Co.

(131 reviews)
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Sales hours:
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (970) 672-4064 (970) 672-4064
Used (970) 658-2481 (970) 658-2481
Service (970) 818-5077 (970) 818-5077

Reviews

(131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Carroll Motor Co. from DealerRater.

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Exceptional Service

Andrew went above and beyond to help me find an Audi. His service and loyalty to his customers is above anything I could’ve asked for. I would recommend all friends and family to put their trust in him with their next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

great experience

Andrew helped me get the Audi Q7 that i was looking for. It was a great experience. He also delivered the car to Colorado Springs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Above and beyond

I needed inspection and reprogramming of my computer and Andrew assisted with this getting done. He went above and beyond all at a price of less then I expected. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

We only buy from Andrew Almgren...and Ed Carroll

We've purchased four cars from Ed Carroll since 2010, and I think that speaks for itself. We were lucky enough to meet Andrew Almgren in 2014 when we bought our VW Jetta SportWagen, and he left such an incredible impression on us that when we were ready for another car, we went back to him in May 2015 for a VW Beetle Convertible. Not once has it felt like a sales deal with Andrew, as it's evident he truly cares about the relationships he builds with his customers. While it might sound trite, he has gone the extra mile to always make us feel welcome, really listen to our needs and make thoughtful recommendations, and continues to foster a relationship with us outside of the dealership. It's safe to say we won't go to anyone else, or anywhere else, for cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Buying a VW? See Andrew.

Plain and simple, we don’t trust buying a car from anyone else but Andrew Almgren. He’s a stand up guy who’s honest and not heavy handed with the sales process. He’s willing to show you every single car on the lot to find the best fit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Honesty and professionalism!

We purchased a 2013 BMW X3 from Andrew at this location. Andrew gave us a more than fair price, he allowed us to test drive several cars and showed patience while doing so. Andrew was great to work with, I would consider him someone I could even be friends with after this experience. Remarkable, just remarkable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Had My Best Interest In Mind

I had told Andrew what kind of car I was looking for, and he contacted me when he found one that fit my wants and needs. He was very thorough answering all of my questions. Andrew made the whole buying process a breeze! Honestly the best car buying process I’ve ever had. He’s my go-to for all my future vehicle needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Need a vehicle? Andrew Almgren is your guy!

My husband and I met Andrew a couple months ago when we were looking to purchase a used Jeep. The process was quick and easy thanks to Andrew. He was open and honest about the vehicle and we were in it the next day. Andrew surely exceeded our customer service standards and we will absolutely be back to Ed Carroll when the time comes to purchase another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great car buying experience

I worked with Andrew when I bought my used car at Ed Carroll. Andrew was very easy to work with, and he made my car buying experience go smoothly. Andrew is not only personable, but you can tell he cares about his job. Andrew even followed up with me to check in on my purchase, which I truly appreciate. I'm a stickler for good customer service, and Andrew for sure met and exceeded my standards.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best dealership ever!!!

First let me start with Andrew he is the absolute best ever! He is Completely 100% honest! He knows the ends and outs with Audi! I have never felt so comfortable buying a car!! i will be back to buy my q7!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.