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Ed Carroll Motor Co.

(131 reviews)
Visit Ed Carroll Motor Co.
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 1:00pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (970) 672-4064 (970) 672-4064
Used (970) 658-2481 (970) 658-2481
Service (970) 818-5077 (970) 818-5077

Reviews

(131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Carroll Motor Co. from DealerRater.

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Excellent service!

I needed to buy a car on short notice. I contacted Andrew and told him my price point and what I wanted in a car. He found exactly what I was looking for and I drove it off the lot that same day. There was no stress and no hassle...by far the easiest and most relaxed car buying experience I’ve ever had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Easiest Car Buying Experience

I recently traded my vehicle in for a new model and the entire experience was low-stress, easy, and very smooth. Andrew had my best interests in mind and really went to work for me. I’ve purchased cars from other dealerships and will not go anywhere else in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New VW Atlas purchase

Absolutely fantastic sales experience! Christian was low pressure, upfront about what he could and couldn't offer us. Most importantly, he listened to what we wanted, answered our questions about the car, and found us an exact match at a different dealership. Other dealers may have pushed for us to buy something from their inventory, but we never felt any pressure to buy off the lot, and he had our perfect match delivered two days later. We will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Andrew. Well what can I say. The best Ever!!

Andrew is an amazing salesperson. He takes the time to get to know his clients. He made sure my audi buying experience was comfortable and honest. He stayed on top of any concerns or issues I wanted resolved. He knows how to work the best deal for his customers while keeping his company in mind. I would always recommend Andrew and since he still checks up on me. Thank You Andrew!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Andrew was so helpful

When looking on line for a "slightly used" Tiguan, I reached out to Ed Carroll Motor Co. and Andrew responded. Not only was he super nice, but very knowledgeable and helpful. He did a great job describing the car's features, and really sold me. Then, because my husband was recovering from foot surgery and not able to drive, he came and picked us up at our house and took us to the dealership to complete the sale, so we wouldn't have a car in limbo. He also did a great job giving us the pros and cons of the environmental protection products VW offered, so we felt good about making that choice too. I'm very happy with my "new" Tiguan, and having Andrew as my salesperson is a big reason this car purchase felt so good. Thanks Andrew!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great car buying experience

Bought my used '16 BMW X1 from Ed Carroll Motor Co and really enjoyed working with them. Andrew Almgren was incredibly personable and helpful showing me the car! John Vermouth made the finance process feel very effortless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

100% Best sales experience...

Andrew Almgren found the perfect car for me. He was genuine and honest, never trying to upsell anything. He listened to all of my wants and needs and delivered the car right down to my favorite radio station in play. He was also very knowledgeable navigating me through the financial side of it so there were no surprises. I feel spoiled to have gotten to work with him and will never go elsewhere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

5 Star Dealership and Salesman!

I’ve been doing business with this dealership for 5 years (just bought our 3rd Audi) and I get such great service I can’t imagine going elsewhere. My recent purchase experience was the best yet. Andrew is an expert on cars, and he knows Audis inside and out, literally. All the technology in these new models is overwhelming, but he is available to help any time I ask. He made the paperwork as fast and easy as possible, and it was the easiest car buying experience I’ve had. I totally recommend Andrew and the Ed Carroll dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Experience

Ken, Zach, and Chris were great. Enjoyed working with them. Relaxed small dealship that didn’t have the frenetic atmosphere of big dealers. Great to drive it away the same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

purchased new GTI

This was the second new VW we've bought at Ed Carroll. Christian, our salesman, was a pleasure to deal with. Getting through the finance part, too, was very efficient and painless. Very good experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.