Reviews
Excellent Customer Service Regardless!
Most places are only helpful when you're "their" customer. I bought a MINI through a private party that still had Warranty and Maintenance left. Mary Thompson at Schomp MINI, took the time to research, print documents, walk me through the process, introduce me to other staff and service professionals, and stayed with me until my needs were met! Jason stayed to notarize my paperwork while we waited on the previous owner to arrive, the service guys gladly filled my tires before I left and even walked me through some instructions that were most helpful! Mary really went the extra mile to make sure I was taken care of and I so appreciate her attitude, as well as the entire staff at Schomp! I didn't spend a dime that day, yet each person I dealt with treated me with respect and in high regard. The character, knowledge and quality of people they have on staff is a direct reflection of the mentality and make up of Schomp! If I hadn't found my MINI already, I would definitely buy directly from them! I'll be back and will be sure to spread the word! Thanks for a surprisingly pleasant and actually delightful experience! :) Shauna
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nick Bartkus, great customer service.
I grew up in Colorado but now live in New York state, right in the middle of the salt belt. I wanted to buy a specific Mini (R53), so I figured that I would look "back home" for one that would be rust free. I contacted Schomp Mini and was conneted with Nick Bartkus. I explained to Nick what I was looking for, why, and where I am located. He was glad to help, and went way beyond regular customer service, with continual call-backs and emails week after week. Although Schomp didn't get the model that I wanted in stock, Nick provided stellar service. Thanks Nick!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer experience
Byron Klebild was wonderful. He very helpful and friendly - great communication. He is the main reason i would come back. 5 stars for everything! Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome experience, great service
I first reached out to Schomp Mini online, I was responded back to very quickly. They were helpful and lined up the vehicles I was inquiring about for me to test drive almost immediately. The test drives were very good as well, they couldn't of been better. Buying the car was also a very straight forward, easy process. All my options were laid out in front of me and good information on each of the services/options were presented. I felt no pressure to buy anything I didn't want.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
fantastic!
Our experience was wonderful. We ended up buying 2 cars from and Tyler did an awesome job making the process painless and efficient. We are very happy and will refer friends and family for sure!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Erick was incredible
So happy with my experience at Schomp yesterday. I left feeling incredibly satisfied. Thank you Erick for your patience, expertise and making me feel comfortable through the whole process. I will forever recommend Schomp, and especially Erick to friends, family and every stranger I meet!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Mini buying experience!
I had originally contacted Schomp Mini via the internet and narrowed down my search to 2 Cooper S vehicles. When I came in I worked with Tyler Mihalik. Tyler was pleasant and knowledgeable. We test drove the 2 vehicles I was interested in and I decided on one. Completing the sales process was painless and relatively quick. I felt that the car was priced appropriately and I was offered a fair price for my trade. I really like the 'one person' approach. I have leased vehicles through Schomp Mini previously this factored into my decision to return. I would definitely recommend Schomp to anyone interested in buying or leasing!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying Mini Cooper
Recently I purchased a Mini Cooper Countryman from the Schomp Mini dealer. I had an excellent experience the sales team was very friendly and helped me walk through everything in a timely fashion. Made it quick and painless with the paperwork. I would recommend this dealership and the sales team to anybody 10 out of 10!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Buying Experience
Started transaction via telephone in different state. Flew in and took delivery a few hours later. The the experience was flawless and Sales/Service worked hard on a weekend to have the options installed I requested. Straight forward closing. We were treated very well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase of brand new Mini Cooper
We had a great experience with Adam Kief who made the purchase experience smooth and efficient. Also got great guidance from the MINI Genius Danielle DeVries. Thanks so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car