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Transitowne Kia

(631 reviews)
Visit Transitowne Kia
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
New (716) 712-5061 (716) 712-5061
Used (716) 616-3118 (716) 616-3118
Service (716) 712-5004 (716) 712-5004

Reviews

(631 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Kia from DealerRater.

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Frank and his team were efficient and professional.

Frank and his team were efficient and professional. My son took his car in for service and said that it was seamless. No confusion because I own the vehicle. They treated him with respect and made the transaction and service as easy as possible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Timothy, we're happy you found our staff to be so supportive during your experience here at Transitowne Kia. We are always more than happy to assist you if anything else comes up. Take care!

The service department employees were wonderful!

The service department employees were wonderful!! I scheduled an appointment online for the next day but when I dropped my car I was told that they would probably be able to have it done that night and they did!! Excellent customer service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Sheri, thank you for your kind review; we are happy to pass along your comments to the team here at Transitowne Kia! We are always more than happy to assist you if anything else comes up. Take care!

The service dept was great.

The service dept was great. Frank was very helpful and courteous. The place was going through a remodel so I didn?t rate the facilities.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Marcia, we're happy you found our staff to be so supportive during your experience here at Transitowne Kia. Please don't hesitate to reach out if there's anything additional we can do for you.

Greg did a great job and will highly recommend to others!

Greg did a great job and will highly recommend to others! Thank you again for great service and getting my wife the car that she wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stefan, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Love my vehicle.

Love my vehicle. Very convenient location. I had a concern and they quickly resolved it. Got a great finance rate and warranty over other dealerships

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Angelica, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Had my 2024 vehicle in for NYS inspection.

Had my 2024 vehicle in for NYS inspection. They completed the task and put new sticker on my windshield in 30 min. Great service ! Thanks...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Maryjean, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

My sales person Paige was great.

My sales person Paige was great. She answered all my questions. Picked me up from home when it was time to get my truck. Matt in finance was very patient with me and took the time to really go over everything I was signing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Debra, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Frank got me in for service the same day, great work,, I

Frank got me in for service the same day, great work,, I would take my car back for service again. Transitowne Kia is the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi David, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

FYI I did a review this morning on CARFAX.

FYI I did a review this morning on CARFAX. I would never take my car for servicing to anyplace other than Transitowne Kia. The service team is friendly and knowledgeable. From the time you drive in and until you leave you get the red carpet treatment. This is one of the main reasons that I have purchased 4 Kia vehicles. I would highly recommend to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Paul, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Everything was excellent!

Everything was excellent! Frank was very professional got me in fast and fixed my truck. This is the second vehicle i bought from them and I will continue in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Jason, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!