Transitowne Kia

Kia sales manager, car salesperson and finance manager were very professional and courteous. All my questions were answered at the dealership and even after I left with questions I forgot to ask

Collin & Melissa were great to work with. Fast friendly service. I was in & out with no issues. The waiting area was clean & comfortable. The snacks are a great addition.

My family has purchased/leased 20 vehicles from Transitowne Kia. Chis Kane and Kyle Tolbert always treat us right.

First time buyer amazing service recommend my friend to go there and we are loving both of are new vehicles

stopped by to inquire about and oil change and alignment. My hats off to Frank he got me right in. Thanks again

I purchased a vehicle from Transitowne Kia West Seneca in December of last year. I was given a J.D. Power “Trade In/Loan/Retail Breakdown” from the Finance Manager, Matt Ramsdell, that listed my vehicle as a 2021 Kia Sorento Utility 4D SX Prestige X Line AWD. When in fact, I own an SX, not the Prestige. Even though Ramsdell’s name is displayed on my incorrect paperwork, the used car manager Michael Tarnacki stated that mistake was “irrelevant”. When I informed Tarnacki that incorrect paperwork given to customers could cause them to make decisions based on false pretenses, he told me the customers have a responsibility to do their own research. So all of the Trade In, Loan, and Retail figures I was given were incorrect by several thousand dollars. Tarnacki took no accountability and stated because it was a year ago it didn’t matter anymore. I was interrupted numerous times while attempting to explain my problem. His customer service was deplorable and I will never purchase from Transitowne Kia again. If you do purchase from this dealership, check every document throughly for accuracy before purchase. If not, you will be told, any inaccuracies or incorrect figures/charges are your problem.

My engine light was intermittently plus I needed an oil change and decide to call and see if Transitown Kia would be able to have a look at it on a Saturday afternoon.. Within a half hour I was there and they were on it !!!! Not only did they do the oil change but remedied the engine lite mystery and reset the computer!! They are always wonderful to me !!

I was given the utmost respect and attention promptly informed of my vehicle?s service and when it would be ready.I was very happy with Melisa excellent service .

I return to Transitowne every time I need service. I can count on them to provide honest and excellent service.

Anne pohlman, Gary and Matt along with the service staff made the lease switch comfortable and easy