Reviews
I had one of the smoothest buying processes I have ever
I had one of the smoothest buying processes I have ever experienced. All of my questions were answered. The staff were all great. I would highly recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tracy, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very good service; I would definitely recommend to anyone
Very good service; I would definitely recommend to anyone with a Kia in need of attention.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Richard, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great experience.
Great experience. Frank and Melissa were easy to talk to and kept me in the loop in regards to my repairs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Heather, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Great!
Great!! Very friendly staff! Great communication! They were right on schedule and very fast! The oil change was free because I got my car there and it was the first one!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Marcia, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Matt was super helpful and made the process of getting a
Matt was super helpful and made the process of getting a new car super easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Melanie! We're so happy we were able to help you out! Until the next time we meet, take care!
Excellent customer service , very friendly staff.
Excellent customer service , very friendly staff. Frank in the service department went above and beyond to make sure I had transportation while I was waiting for my car to be serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jill, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Melissa and Frank ALWAYS make sure I'm treated right!
Melissa and Frank ALWAYS make sure I'm treated right! Updating any info on my service visit, making sure that I'm comfortable and always tell me the exact time I'll be done. FANTASTIC!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Andrew, we're happy you found our staff to be so supportive during your experience here at Transitowne Kia. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Transitowne KIA for Service Repair on Brake System was
Transitowne KIA for Service Repair on Brake System was Great customer Service and Great repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Michelle, thank you; we appreciate your feedback! Thank you, and have a fantastic day!
Frank was very helpful and kept me informed about the
Frank was very helpful and kept me informed about the progress of my service call
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Chris, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Brought my Sedona in for a recall on sliding door, was
Brought my Sedona in for a recall on sliding door, was told I had to agree that if the problem was not diagnosed as coved parts, they would have to do a diagnostic test at a cost to me of $179.00. Would not check recall problem without me agreeing to the diagnostic test in advance! Last time we buy a KIA vehicle.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase