Reviews
chrisyq@aol.com
I was very happy with everything. The service manager went above and beyond service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Christine, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service is a joke..
This place is an absolute joke. Stay away My car has gone from collision to service and back to collision for 18 WEEKS! No one has a clue when it will be done. My cars issue has no sense of urgency to them. Avoid Kyle Tolbert called me a "trouble maker" when I came in to inquire about my cars status. Ten cars over thirteen years and this is how I was treated. All done with Transitowne Kia.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car has been in collision/service for 17 weeks!
Car has been in collision/service for 17 weeks! No one can answer the question "WHEN WILL MY CAR BE DONE?" This place is an absolute joke. STAY AWAY
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Customer
My experience at this dealership was very pleasant as usual. I always service my vehicle at Transittown. They are friendly professional and always get the job done correctly and on time if not sooner then expected.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Carol, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Somethings just don't change Unfortunalty
I have not been to this dealer in over 10 years because of poor service and I live 6 min away. I had not choice since Towne Dodge could not see my vehicle a month away. Spent $10k in repairs, they lost my license plates and the inside handles of the driver side door was dirty from the mechanic. I will continue to drive 30 min out of my way and go to Towne Dodge.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Timothy, we are disappointed to hear that you did not have a more positive experience with us at Transitowne Kia. We would like the opportunity to make this up to you. Please contact our manager at (716) 668-3700 so we can make your experience a positive one.
Service
Always a pleasant experience. Frank is very friendly, and thorough asking what I need done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lucinda, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Christine
Friendly, efficient, knowledgeable, fairly pricebuff
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Christine, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
2021 Kia Sportage GTLine
My entire experience with everyone at Transitowne Kia was wonderful from Melissa & Maria in the service dept to Ryan my salesman to Kyle in the finance dept they were professional & friendly. The entire establishment was clean offered fast friendly service that made you feel relaxed from the entire buying service. I will recommend to everyone that asks where did I get my car & thats Transitowne Kia !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kitty, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Transitowne Kia
Anne was wonderful, she kept communication every step of the way. And was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lisa, thank you for your kind review; we are happy to pass along your comments to Anne here at Transitowne Kia! If you have any further questions, please don't hesitate to reach out!
Excellent service
Excellent service. I?m and out for signing, all questions thoroughly answered and explained!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!