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Transitowne Kia

(631 reviews)
Visit Transitowne Kia
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
New (716) 712-5061 (716) 712-5061
Used (716) 616-3118 (716) 616-3118
Service (716) 712-5004 (716) 712-5004

Reviews

(631 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Kia from DealerRater.

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Transitowne Kia

Excellent, it was faster than I expected would recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Thor, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Service department

Employees were very friendly and let me know what they did for my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Buyer

Everyone was incredibly helpful. I had a great experience with purchasing my car and would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sonia, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Great service and company

Great service and quick handling for my car issue, no problems!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Danielle, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Transitowne Kia

Sales and service

Always great service. Myself and my family have purchased numerous cars, new and used, from Transitowne Kia and have always been treated fairly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Transitowne KIA

Great experience. Chris was wonderfully informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Suzanne, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

I would never recommend this place to anyone.

I would never recommend this place to anyone. Maria the service manager is the rudest person I have ever encountered in my life. She talks over you and blames everything on the customer. She should be fired for the way she speaks to people. They don't rotate tires but yet charge you for the service. stay away!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Coffee3. We apologize you had a bad experience and you did not like the way our service manager spoke to you. Part of her job is delivering news to people that they aren't always receptive to. Original equipment tires can wear out after 15,000 miles in some cases depending on several factors including alignment, style of driving, etc. We can assure you we did your rotations each time. With proper maintenace the replcement tires will give you many more miles than the OE tires. Sorry about the hassle!

Transitowne Kia

They were extremely helpful in diagnosing my wheel bearing, providing me a shuttle ride and in general being very kind. I bought my car through them and it has continually been a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello there! We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Kia transitown review

Kia transitown!, outside of Buffalo, ny, did a great job on my 2021 Kia telluride. On time, professional. Melissa was great. In/out. No delays. No over sales, etc. just good business. Thanks. Al

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Allan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Transitowne

30000 mile checkin - quick & easy. Barely had to wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Bohdan, thank you so much for your positive comments about Transitowne Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!