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2016 state dealer award
View 7 awards
2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award
2016 consumer dealer award 2015 consumer dealer award

Reviews

(842 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Trailblazer

Had my wife's vehicle worked on. All was good, except they did not call when it was ready, I had to call them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Accadi

Great experience buying a vehicle. The sales staff was great through the whole experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

Kendal GM for an Excellent Experience

I've purchased double digit's worth of vehicles from Kendall over the years. I appreciate the sales and service experience. The sales experience includes a consistent sales person whom I can text and who stays in touch with me. They've worked with me on pricing, financing and trade-ins, we seem to always work something out. The service experience includes a consistent service advisor who also stays in touch with me when my vehicle is in for service. Not much more you can ask for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

BEWARE - YOU WILL GET SCREWED!!!

BEWARE - DO NOT TAKE YOUR VEHICLE TO KENDALL SERVICE CENTER. THEY LIE AND SAY YOU NEED REPAIRS ON THINGS THAT DON'T NEED TO BE REPAIRED. CHARGE YOU FOR PARTS THAT WERE NOT REPLACED. YOU WILL HAVE MORE PROBLEMS THEY CREATE WITH YOUR VEHICLE THAN YOU HAD BEFORE YOU BROUGHT IT IN. AND WITH DARREL A TOXIC SERVICE MANAGER WHO IS RUDE AND SHOULD NOT BE IN A MANAGEMENT POSITION IF HE CARES LITTLE ABOUT QUALITY OR CUSTOMER SERVICE. THOSE HE MANAGES WILL FOLLOW THE SAME. THE WORST SERVICE EVER!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Our General Manager, Norm Puga, would really like to speak with you more regarding this matter. Please reach out to us at (208) 249-3510. We look forward to hearing from you.

Review

I was helped by Jayson at the Kendall, Nampa store. He was amazing and will go to him for service repairs always!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Alexia Caposio, thank you so much for your positive comments about Kendall Auto Mall!

Great

Everything went great. Love our new Tahoe. Kendall auto mall is great. This is our 4th vehicle that we have purchased from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Waylon Wagner! We're so happy we were able to help you out!

Kendall Idaho Gm Canyon 2023 purchase

Awesome mostly all ?online? purchase experience! Great dealership, easy to work with, non-haggle price. Sales price was upfront and what I expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

Eric Green

Great experence! Miles was excellent to work with. Clean dealership and smooth purchase! Thanks Kendall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

Kendall Auto Mall - Knocks it Out of the Park!

First class all the way!!! Only two hour and we were driving away with our perfect work truck. Chris Wolf and Allan Hallenbeck made the process so smooth. No pressure.....integrity.....professional.....This is our third purchase and I'm confident there will be more. Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Shannon Aitchison, we are very happy to have provided you with such a positive experience!

New Truck

They were great, and were really easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.