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2016 state dealer award
View 7 awards
2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award
2016 consumer dealer award 2015 consumer dealer award

Reviews

(846 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Kendall Idaho Gm Canyon 2023 purchase

Awesome mostly all ?online? purchase experience! Great dealership, easy to work with, non-haggle price. Sales price was upfront and what I expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

Eric Green

Great experence! Miles was excellent to work with. Clean dealership and smooth purchase! Thanks Kendall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

Kendall Auto Mall - Knocks it Out of the Park!

First class all the way!!! Only two hour and we were driving away with our perfect work truck. Chris Wolf and Allan Hallenbeck made the process so smooth. No pressure.....integrity.....professional.....This is our third purchase and I'm confident there will be more. Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Shannon Aitchison, we are very happy to have provided you with such a positive experience!

New Truck

They were great, and were really easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

Great Dealer

Really Great Dealer! I really recommend Scott Larsen. He helped us order our car, he gave us updates. And we received our car. With Scotts help we ordered and bought it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

On behalf of all of us at Kendall Auto Mall, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Scott Larsen. We will be sharing your feedback amongst our team. Take care and enjoy your new car!

I actually had a good time buying a car!

Kendall was recommended to me after a month long search for a new car, where I ran into so many rude salesman that I gave up. I called Kendall and encountered nothing but wonderful, helpful people from sales, financial, reception. They were so great I thought ?what?s the catch?? There was no catch! Just great people, great prices, outstanding service and communication with no pressure. I have already recommended them to several people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

J Bowen, we are so happy to read such a great review about Kendall Auto Mall! Thank you for taking the time to let us know how we did. We always strive for 100% customer satisfaction. We hope you enjoy your new vehicle! Have a great day!

Ask For Allen H.

I wasn't sure exactly what I was looking for, but I knew I was dreading the process. I initially started w/ Ricky, another salesman while looking at a GMC Terrain. I was very interested in the Acadia model but there wasn't a used on available that I like. My husband I returned to look at the Terrain further and were prepared to potentially start at sale. Ricky was with another customer and Allen jumped in to help. A 23 Acadia, AT4 had arrived, I asked Allen if I could drive it. Loved It!!! Looked at basic numbers, opted to contact my credit union for financing options but was really struggling with the sticker price on the 2023. Allen contacted me two days later that a 21 in the Acadia AT4 had come in as a trade, identical to the 2023 version with minimal miles and significantly cheaper. After getting approval from the CU, I contacted Allen and told him we would be in to look at it and make the deal. He was extremely helpful, knowing we were on a tight time schedule, he collected all of my needed documents ahead of time to begin the process. He was great to work with, down to earth and straight shooter, as am I. I communicated my needs and Allen did everything he could to make it happen and in a reasonable time frame. I would definitely recommend friend and family to check out Kendall Kia/Chevrolet, and ask for Allen Hallenbeck. He made the very unpleasant experience of buying a car a seamless and simple process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kristie Williams, congratulations on your new GMC Acadia AT4! Thank you for taking the time to write about your experience. It’s wonderful to hear that Ricky Lomeli and Allan Hallenbeck was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future! Take care!

Service maintenance on my vehicle

I would like to thank Andy Ortega for all of his assistance and great customer service skills, getting my vehicle scheduled in in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Celia Rojas-byrd, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Auto Mall!

New Kia Soul

We pleased to finally find a white 2023 Kia Soul with light interior, service was fast and through, made very easy for us. Paperwork was quick and we were driving off the lot in no time. Love it so far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Parker at Kendell Auto Is THE BEST

Called and talked to Parker. He answered all of my questions promptly and got me the car I had been looking for nearly a year. He made sure it was all ready to go once I was there. The process was smooth and quick (as a 6 hour drive can be) But well worth it. Parker was fanstastic and will get my repeat business. THANK YOU PARKER!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.