Reviews
Great experience good service fast turnaround free rides
Great experience good service fast turnaround free rides low prices nice place friendly staff. Just good old Amserican service I will use them again for sure.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leasing our brand new truck from Riverton Chevy was great
Leasing our brand new truck from Riverton Chevy was great at first until the brand new truck had and still has a transmission recall. We were told 2-3 months with no truck and that's it. It's our problem no help whatsoever. This of course does not work for us as we need a truck this is why we leased one. It's been a nightmare and so much time and money to try and solve this problem with 0 help. I spent days contacting GM and was able to get the part that was needed to fix the truck shipped within a week. Why this dealership could not do this for their customer is beyond me. The part arrived this past week and we were so excited to get our truck back and fixed so we would no longer be out money for work as we use the truck daily. Picked it up today and it's still not fixed its having the same exact problem as before. And guess what no help. I've been on hold for over an hour. At this point we should be able to turn in the lease as we can not use the truck. But no one wants to be an accountable or help solve the issue. I've never ever received such horrible service. DO NOT do business with this company as you will be screwed if anything goes wrong. No one cares or wants to help period. The truck is 1 yr old with only 15k miles. It is a lease we pay to use the truck and can't use it! What an absolute joke and circus show. Stay far away from this company and save yourself the headache along with the wasted time and money. What a disappointing experience.
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- Buying process —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Always get treated well at Riverton Chevrolet.
Always get treated well at Riverton Chevrolet. The staff are very professional and friendly. I would recommend this dealership to everyone. Fair and honest staff.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ask for Nate if you’re looking to purchase a car!
Ask for Nate if you’re looking to purchase a car! He went the extra mile finding me extra keys from the old owner of the trade in I bought. He got me the best deal I could ever ask for and made it such a friendly and amazing experience. Taylor was the finance person and he was fast, well mannered and transparent. Riverton Chevy has a honest and great crew. They treat you like family and I’ll only buy vehicles from them! Thanks a lot everyone!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
the lady at the service desk was the best ,, a class
the lady at the service desk was the best ,, a class act trying so hard to help me when i finally finished up with the service i felt like it was x mass i sure will come back and hired help like that are 1 in ten and hard to come by i forget her name but i will bet you know who i am talking about i have bought 2 trucks there the service will keep me coming back
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Accessory purchase and installation
They installed a garage door opener button. The truck didn't have one. Turns out it did not work with my older model garage door opener. After reviewing the situation they refunded my money. Great group to work with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Installed accessories did not work.
Purchased and had installed a GMC garage door opener. Everything was great until I tried to program it to my garage door opener. What they installed only works with WiFi or Bluetooth. It won't work with my radio signal opener. Called to try and get a unit that will work. The individual I spoke with said a manager would be needed to resolve the issue. He would have one call me. It's been 4 days and I'm still waiting.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Vaughn, thank you for making us aware of our short cummings, hopefully we were able to exceed your expectations with our resolution in this matter.
100% Satisfied.
100% Satisfied. My wife just bought her dream truck and it has been a long time coming. Kyle was our sales guy and right off the bat we were both impressed with how knowledgable he is. Kyle KNOWS his stuff and that is a testament to how much study time he puts in behind the scenes. Our initial test drive was mid December and it took us until mid January before we made it official. Here is the cool thing about Kyle...He listened to us and he knew how important this purchase was so he was able to give us the time and space we needed to be 100% certain and that made all the difference. Send everyone you know to Kyle because he is the REAL DEAL in this industry. We gotta give a special shout out to Ben in finance because he walked us through all of our options at the end to make sure we had the coverage we needed as we bought a Certified Pre-Owned vehicle and the original warranty only had 18,000 miles left on it. Again, Ben listened and knew we planned on keeping this truck for a LONG TIME and getting right extended warranty was very important to us. My family got exactly what we wanted across the board and I can tell you with 100% certainty you are in good hands with Kyle, Ben and the rest of Riverton Chevy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
See Colby Villanueva
Colby Villanueva was amazing! We traded in 2 trucks and bought 3, and he walked me through each step. We received a fair price for our trades and he even worked with us on the price for all 3 of the trucks we purchased. This could've been a very stressful purchase, but Colby kept it as simple as possible. Definitely was a pleasant experience and when we have to look for any new company trucks again, I'm giving Colby a call first. I highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car shopping
Great experience had what I was looking for customer service was great
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase