Larry H. Miller Chevrolet Murray

Reviews

Average Ratings

4.3
442 lifetime reviews. Includes reviews of Larry H. Miller Chevrolet Murray from DealerRater.com
  • Fast and painless
    September 23, 2017

    Ron and Justin went above and beyond to help get us the best deal and made sure we left there happy. Thank you so much!!


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    Ron and Justin went above and beyond to help get us the best deal and made sure we left there happy. Thank you so much!!

    Does recommend this dealer

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  • Helpful sales and finance people
    September 23, 2017

    Great experience. Sales and finance staff were knowledgeable and kind. We would highly recommend this dealership to anyone who wants a wonderful e...


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    Great experience. Sales and finance staff were knowledgeable and kind. We would highly recommend this dealership to anyone who wants a wonderful experience and great customer service.

    Does recommend this dealer

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  • No response

    I inquired online and only got an auto-generated response. Obviously they are not interested in selling a vehicle.

    Dealer Response

    MM I am sorry you were unable to reach us. Were you attempting to contact us during business hours? If so I'll sit down with my internet staff and...


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    I inquired online and only got an auto-generated response. Obviously they are not interested in selling a vehicle.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    MM I am sorry you were unable to reach us. Were you attempting to contact us during business hours? If so I'll sit down with my internet staff and try to figure out why you received an auto-generated response instead of hearing from them. Best, Greg Johnson, General Manager


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  • Bad experience
    September 6, 2017

    I purchased a car from them they failed to tell me about the touch up paint on the car and the bumper being damaged. Sent me in for an estimate an...


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    I purchased a car from them they failed to tell me about the touch up paint on the car and the bumper being damaged. Sent me in for an estimate and that's the last I herd from them very dispointed

    Does not recommend this dealer

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  • be sure to watch for sneaky addon charges
    August 30, 2017

    i bought a use car from these guys last year. a 2015 cruze. 14.3k. after the year i looked at the pink sheet " my stupidity i didnt read" they...

    Larry H. Miller Chevrolet Murray

    I apologize for your frustration with the vehicle pricing now that you are reselling your vehicle. We are happy to help you cancel the service con...


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    i bought a use car from these guys last year. a 2015 cruze. 14.3k. after the year i looked at the pink sheet " my stupidity i didnt read" they had added 215 dollars for key replacement 350 for dent repair. isn't that what i have insurance for? 200 for scratch repair 500 for incase my car was stolen they could trace the parts the people are nice enough. i just should not have been so trustful and read the pink sheet

    Does not recommend this dealer
    Larry H. Miller Chevrolet Murray

    I apologize for your frustration with the vehicle pricing now that you are reselling your vehicle. We are happy to help you cancel the service contract as we discussed yesterday. However, we are unable to help you cancel non-cancellable items that were clearly signed for several times as non-cancellable. It is unfortunate that in the year that you owned your vehicle you have not had an opportunity to use the value-added protections.


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  • read the pink sheet-

    i bought a use car from these guys last year. a 2015 cruze. 14.3k. after the year i looked at the pink sheet " my stupidity i didnt read" they...

    Dealer Response

    I apologize for your frustration with the vehicle pricing now that you are reselling your vehicle. We are happy to help you cancel the service con...


    Show Full Review

    i bought a use car from these guys last year. a 2015 cruze. 14.3k. after the year i looked at the pink sheet " my stupidity i didnt read" they had added 215 dollars for key replacement 350 for dent repair. isn't that what i have insurance for? 200 for scratch repair 500 for incase my car was stolen they could trace the parts the people are nice enough. i just should not have been so trustful and read the pink sheet

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    I apologize for your frustration with the vehicle pricing now that you are reselling your vehicle. We are happy to help you cancel the service contract as we discussed yesterday. However, we are unable to help you cancel non-cancellable items that were clearly signed for several times as non-cancellable. It is unfortunate that in the year that you owned your vehicle you have not had an opportunity to use the value added protections. Best, Greg Johnson, General Manager


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  • Absolutely Amazing!
    August 26, 2017

    This gentleman is amazing, even though I did not buy a car today, Torrey is very knowledgeable with his inventory and answered all my questions ag...

    Larry H. Miller Chevrolet Murray

    Brandell thanks for taking the time to write us this review! I'm glad you had such an enjoyable time shopping our inventory! I'll pass this along ...


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    This gentleman is amazing, even though I did not buy a car today, Torrey is very knowledgeable with his inventory and answered all my questions again and again. I have never looked at chevy cars before and I am very impressed with their vehicles and the options available..hence why i didn't buy a car...so many options! Torrey never rushed me or made me feel pressured. He went above and beyond for me. He was very laid back and kind.

    Does recommend this dealer
    Larry H. Miller Chevrolet Murray

    Brandell thanks for taking the time to write us this review! I'm glad you had such an enjoyable time shopping our inventory! I'll pass this along to Torrey and thank him for his great service. Best, Greg Johnson, General Manager


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  • Transparent and efficient
    August 18, 2017

    I have been using this dealership for years and asked for a referral of someone in sales by my service writer. He gave me Russell Baldwin's name a...

    Larry H. Miller Chevrolet Murray

    Thanks for taking the time to write us this great review! I'll pass this along to Russell and thank him for his great customer service and work et...


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    I have been using this dealership for years and asked for a referral of someone in sales by my service writer. He gave me Russell Baldwin's name and when it came time to purchase a new vehicle, I gave Russ a call and arranged an appointment to me him. I was quite happy with his knowledge of the vehicle and the business side of things. He was very open and transparent with me and very efficient in his work and ethics!

    Does recommend this dealer
    Larry H. Miller Chevrolet Murray

    Thanks for taking the time to write us this great review! I'll pass this along to Russell and thank him for his great customer service and work ethic! Best, Greg Johnson, General Manager


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  • Beware if you have a performance car.
    August 16, 2017

    Beware if you have a performance car....

    Larry H. Miller Chevrolet Murray

    Your review concerns me. I will sit down with my service staff and find out who worked on your vehicle and try to discover what all transpired. Be...


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    Beware if you have a performance car....

    Does not recommend this dealer
    Came in for service or repair
    Larry H. Miller Chevrolet Murray

    Your review concerns me. I will sit down with my service staff and find out who worked on your vehicle and try to discover what all transpired. Best, Greg Johnson, General Manager


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  • Awesome!
    July 20, 2017

    By far one of the best experiences purchasing a car! Russell was awesome! He listened to what I was looking for and made sure I got it! Everyone t...

    Larry H. Miller Chevrolet Murray

    Vanessa I'm so glad your experience was so great! I'll pass this along to Russell and thank him for his great customer service! Best, Greg Johnson...


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    By far one of the best experiences purchasing a car! Russell was awesome! He listened to what I was looking for and made sure I got it! Everyone there was pleasant and treated me with respect, it was a pleasure to do business with them!

    Does recommend this dealer
    Larry H. Miller Chevrolet Murray

    Vanessa I'm so glad your experience was so great! I'll pass this along to Russell and thank him for his great customer service! Best, Greg Johnson, General Manager


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