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Tim Dahle INFINITI

(265 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 8 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (855) 350-2779 (855) 350-2779
Used (801) 305-4657 (801) 305-4657
Service (888) 381-5325 (888) 381-5325

Reviews

(265 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tim Dahle INFINITI from DealerRater.

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Worst experience I've ever had with a dealership. The...

Worst experience I've ever had with a dealership. The absolute least professional business I've ever dealt with. The salesman Kayne Griffin acted like he didn't even want to sell the car. The Finance guy has given me a run around. My loan is way higher than I expected. The interest is higher than I was told, and I specifically asked to be called if my rate would be higher. I received no paper work, because I was told that they were checking with someone else for financing. I've now called 7 different times trying to talk to somebody and no one will call me back. The salesman stopped emailing me after I tried getting any help about my bad experience. I've called and tried talking to several different people and not one has called me back. Absolute joke.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Scheduling the device appointment was easy. They were...

Scheduling the device appointment was easy. They were ready for me when I arrived.. The service was quick and professional. The waiting area was comfortable and clean. I used the free WiFi to work while I waited. The car was clean when done. I recommend the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bought a car here and have used service..professional in...

Bought a car here and have used service..professional in every way...completed what was promised....service was fast and hassle free..kept me updated while waiting.for car...would highly recommend this dealer ..very pleased with overall experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always acomodating very quick turnaround clean facility...

Always acomodating very quick turnaround clean facility good snacks. Entrance to service is a bit awkward at an angle and blocks that driveway when waiting outside. All good nice people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is the third Infiniti I have purchased new from this...

This is the third Infiniti I have purchased new from this dealership. They have been upfront accurate and easy to work with. Hyrum has been my sales person each time and has taken wonderful care of all details throughout the purchasing process. I plan on continuing to purchase new cars from Tim Dahle Infiniti.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Luis was great. Knowledgeable on all details related to...

Luis was great. Knowledgeable on all details related to New and used vehicles on the lot. Was extremely accommodating and was willing to take extra steps to make a deal. Good experience, thanks Luis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My wife and I had a great experience buying our 2016 used...

My wife and I had a great experience buying our 2016 used QX60. Tanner new exactly what would suit our needs for our family. We would not hesitate to purchase another vehicle from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought a car a few months ago, and after driving it for...

I bought a car a few months ago, and after driving it for a while found it underpowered. After looking several cars at Tim Dahle Infinity I started negotiations on this car. The final deal they offered required another $8000 over what they offered me for the one I wanted. I went home and thought about it then looked up the value for my car and the one I wanted and the value was nearly identical. And, again, they wanted an additional $8000 to make the deal for the one I wanted which has the same value. I didn’t get a good deal with the first car and they offered even worse on this one. According to them it’s only business... Don’t go here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very professional and friendly. Actually felt they...

Very professional and friendly. Actually felt they cared about me and my life situation. Showed me how to use the car and all the features.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Nice dealership decent selection of vehicles. Only...

Nice dealership decent selection of vehicles. Only complaint and they should be embarrassed about this is they make you buy the second key. I spent over $25,000 on a car and you can give me a key. That was insulting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.