Arrowhead Cadillac

There is no better place to have our Cadillac serviced. They are very accommodating in scheduling and are very efficient in service.

Always great and reliable service. A variety of snacks and drinks while youre waiting for services. Everyone is always ready and willing to help.

My salesperson, Nikki Johnson, was courteous and very patient. I had many questions and she took time to make sure I understood her answers.

The customer service is great . The only area that needs some improvement is the car wash . They did a sloppy job , both times I was there .

Jim and Julie Behncke are fantastic. Everyone should use them. I have purchased many Cadillacs and Arrowhead is a great facility with great people. Thanks again,

Sales person very friendly and helpful. Loved the no pressure sales of this dealership.

In a matter of minutes I knew I wanted the xt4. Loved the body style and the drive. I have dealt with Arrowhead Cadillac for many years through sales and excellent service I receive when I bring my vehicle. The car buying experience was very low key and no high pressure at all Thank you Arrowhead Cadillac I think that the sales person was very good at his job but he couldve explained the features more than he did. Make sure if you want specific features to let your salesman know. I missed out on an automated lift gate. I have a handicapped mother and lifting her wheelchair in and out of the trunk is very hard on my back.

I leased a 2016 ATS-V on 04/06/2016 turned it in on 03/28/2019 with 6.800 miles showroom condition. On 09/27/2019 I get a letter from GM stating I owe $650.00 for fees that I was not aware or remember, this is SIX MONTHS LATER ! Told by GM it's on the contract, silly me I turned all that paper work with the dealer. dealer states nothing they could do as it's a GM Financial Deal after buying two vehicles from them and I was told at turn in there was nothing else owed or any refunds and never saw a person in the finance office and because of the low mileage and pristine condition including the OEM C/D player I added at MY EXPENSE in their service dept. As I write the check today to GM Financial tomorrow afternoon I'll be taking delivery of my 2019 Lincoln Continental ! After this ordeal and the way I was treated by GM on my 2014 Silverado with a vibration issue that had only 69 miles on it not to mention that they had the truck for five months and put over 1,500 miles on it before they finally realized there was an issue I'm done with anything GM. Government bail outs, Striking workers who learned nothing from 1972. I'm taking my once proud GM sales plaques, eighteen in all and making hot plates of of them.

We always have a good experience, everyone is curious and very friendly.

they helped me right away to replace a dead battery