Mark Kia

Joey was very up front with no bs whatsoever. He did what he said he would and could do, and followed up on all my concerns.

I have been dealing with this location for the last 4 days over the same vehicle. The first rep we spoke with [Mark Banks] would not even waste his time with my girlfriend or I (We are 22 years old) as soon I said we did not have a trade in and was interested in an F-150. He basically walked us out the door and said he would be in touch later that evening and that we could come back as early as 7:30 the next morning. He never sent us the requested info and when we showed up at 7:30 the next day he said he would not be in until later and to "text me like nine grab soething to eat if close and I'll update you ASAP" verbatim with the typos, to which he never followed up. We were extremely excited about this vehicle so we followed up with another rep {Calvin) who was great and actually informed us that the vehicle had been in an accident and that they would be inspecting the car for damage, something Mark completely neglected to tell us. I was still interested in the vehicle as we were coming in with about 15k and we wanted to get the best bang for our buck so I followed up with three other employees including manager Joshua Stonestreet to gather information. It was not until I got in touch with Max Kemp that I actually received any type of service and even a simple response to our questions. The only reason to ever even consider this location is their price, and honestly that could just be a one off scenario for this one vehicle. If you want full disclosure, or to not be discriminated against stay away from this dealer.

Manny was great, super friendly and knowledgeable. He got me a good deal within my budget. I will be referring friends to him for sure.

I inquired about a car and Max emailed and texted me several times over the next couple days, including at noon on the day of my appointment at 3:30 pm. But when I arrived, max was not there and the car had been “sold that morning.” I call BS.

Joey did an awesome job with us! We flew in from San Diego and Joey arranged for us to be picked up from the airport. Our purchase of a Toyota Highlander went so smoothly because Joey had worked out all the details ahead of time. He did a great job from start to finish.

Thanks to Johnny I walked out with my first brand new car it was great doing business with him he was patient and not pushy! Great person

No pressure... Honest answers... No games... Manny worked with me to find the perfect car... I'd definitely buy from him again. Thank you Manny!

Extremely impressed by how the agent assisted me. Even after my worry on qualifying. He wasn’t negative towards me and didn’t change the way he assisted me. He made things easy throughout the process !!

It took two and a half hours t ok ndo a oil change it wasn't busy a at all. I was in waiting room alone.

We had an excellent experience with Johnny at Mark Kia. He was knowledgeable, courteous and patient. Would definitely do business with him again and recommend to friends. We are very happy with our new car!