Reviews
Great Dealership and salesman
I have bought multiple autos from Richardson Dodge for myself and my daughter. I have always used Brian Collier for my salesman. He is very professional and has always helped us. He has became a friend and would recommend him and the dealership anytime.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your referrals and business. We look forward to helping you out in the future in any way we can.
Great service
Connor did an amazing job helping me make a purchase! He is now my new car guy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the great review, Chet! Our team truly enjoyed working with you, come back and see us again!
Excellent service
Had a amazing experience with Connor, he did his job and got me a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business. See you next time!
buying a car
My handsome salesman sold me the car of my drama, thanks Connor!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We aim for excellence, and we're thrilled to hear that you had a fantastic experience with us here at Richardson Chrysler Jeep Dodge Ram.
Great service
Larry was very helpful . Great Customer service. He was very thourough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Customer service is our #1 priority and we thank you for recognizing our efforts.
Alan Carroll Is Your Go To!
Alan C. Is an awesome guy, very knowledgeable regarding process from start to finish!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your business and we look forward to a long relationship with you!
Review
Great salesman, wonderful dealership, and I had a great time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the five stars, Mark! We truly appreciate the opportunity to earn your business!
Terrible Service by Finance Department
Associated with my daughter`s first car buying experience will be the great customer service provided by James Stewart, Sales Consultant, Preowned Sales and the TERRIBLE customer service provided by the Finance Department;notably Josh Owens. We bought an Audi Q3 and I would rate the customer service by James Stewart as A+. We found the car Thursday night, 12/14/17. The only thing left was to complete the sales paperwork the next day. Financing was already in place with our credit union so completing The paperwork should have taken 45 minutes max. Friday morning I made contact with the dealership at 9 am. I was told that Josh Owens in Finance would make contact with me. To bring this to a close, in spite of numerous attempts to make contact with him, Josh Owens never made contact with me. I am a regional manager with my company and I spent 8 hours of my day trying to get a 45 minute process completed. My daughter has her car. And associated with it will always be the PAINFUL customer service provided by the Finance Department.
- Customer service 1.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to bring this negative experience to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please reach out to me at your earliest convenience so I can resolve this matter for you: Max Millender, 214-718-9465.
Great place !!!
Great dealership and Great service center !!!! I have bought 5 autos here and have had no issues with Sales or Service center !! Its a great place to buy from !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five star review! We truly appreciate your continued business with us, we look forward to seeing you again!
very good service
I left my Ray-Ban sunglasses in the vehicle I traded in. I called the person at the dealership and told them my situation. He called me back 15 minutes later and said he had found them. The lesson here: Somebody CHOSE to be honest. And I am most grateful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We truly appreciate the positive feedback on your experience with us. We hope you'll share your experience with others, and we look forward to your next visit!