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Richardson Chrysler Jeep Dodge Ram

(626 reviews)
Visit Richardson Chrysler Jeep Dodge Ram
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
New (972) 755-1973 (972) 755-1973
Used (972) 591-0287 (972) 591-0287
Service (972) 591-0743 (972) 591-0743

Reviews

(626 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Richardson Chrysler Jeep Dodge Ram from DealerRater.

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Friendly and great people.

Been working with James Stewart as of one week yesterday. Not your usual ?car sales guy?. No pressure and actually listens to your needs unlike the other guys. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks for the five stars, Jason! We are happy to hear that you enjoyed working with James. We hope to work with you again in the future!

Great experience!

Dealership made us feel comfortable from the time we walked up the steps until we drove off of the lot with our new Jeep! They have the customer centric business mindset that I enjoy working with. I definitely recommend this dealership. Ask for Jamaal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We hope you love your new Jeep and enjoy it to the fullest! Take care!

Wrong service

Customers have to check with others dealers for the appropriate service! I spend more than 5 hours waiting for a wrong service! So now I have to look for another Dodge service center

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is always our goal to get our customers in and out in a timely manner and we truly apologize for the wait you experienced. Please reach out to me at your earliest availability so I can resolve this matter for you: Stephen Bentley, 214-329-0862.

Great Experience

Alan Carroll will make sure you are in a car you love. He was very knowledgeable and was sure to listen to our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

Ms. B.

The process of purchasing a car can be rather intimidating for the female buyer. Mr. Alan you are 100% a person of integrity, and I want to thank you for being honest, reliable and so pleasant. Great salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

Great Experience

We were very pleased with our car buying experience with Alan Carroll. He was very professional and attentive to detail. I'm so glad we chose this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and congratulations on your new vehicle! Our team truly enjoyed working with, and we are here for any future needs. Enjoy your vehicle!

Go see Alan Carroll

The car buying experience was a breeze with Alan Carroll. He listened to the things we needed and tried his best to fulfill every detail.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This is wonderful to hear! Our team truly enjoyed working with you and we wish you all the best. Come back and see us again!

Conner

Connor was great, thanks for the time and patience he had with me! I would recommend to family, friends, and anyone else that needs a car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your kind words and recommendation! We look forward to working with you in the future

Perfect

Great customer service, great wait time, I feel happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review! Our team appreciates your business and we hope to work with you again.

Elijah

Alan Carroll is great go see him if you are looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We truly appreciate the positive feedback on your experience with us. We hope you'll share your experience with others, and we look forward to your next visit!