Dolan Lexus

I had a very smooth experience overall at Dolan Lexus. Kymberly and Vlad made everything very easy and painless. It’s hard to beat a Lexus and the Lexus buying experience at Dolan. Thanks again guys!

On Friday, May 30, I took my Lexus in with a sudden loose panel on the dashboard. Although I had no appointment, William was very receptive to my concerns and quickly assured me that the problem would be addressed right away. The problem was fixed, and also the vehicle was washed and vacuumed as a service.

Dolan Lexus was an excellent experience from the start. The staff was friendly and knowledgeable. Kymberly my sales agent was fantastic and made everything easy! This is my first Lexus and I was super satisfied with my purchase. I would highly recommend Dolan Lexus of Reno!

Best product and service. Kimberly Platt is the best!!! She one of the reasons I keep going back. Dolan Lexus everyone is friendly.

My Lexus broke down on Highway 80 leaving Nevada. I had to call AAA they towed my car to Dolan Lexus. I had the pleasure of meeting Julie. She went a live and beyond for me. She got me a rental car so I could take my mother to hotel. She kept me informed and always followed up prompt. Just an amazing experience. Five stars all the way. Julie gets a A! Amazing individual.

My previous Lexus (that I had for 11 years and purchased/serviced from Dolan Lexus) was totaled in an accident and I needed a new car quickly! My salesman, Brandon, went above and beyond finding my new dream car for me! He was diligent and spent hours researching cars and I purchased a 2025 RX 350h F-Sport! I really appreciated all the work that Brandon did! Kieran has been my service person for years and he is absolutely the best! I am a Dolan Lexus customer for life!

Amazing!!! All my services are always on time. Staff is very friendly. I am very pleased with the service provided.

The Dolan facility was very nice; friendly folks, free coffee, tea, sweets, etc...and most were very pleasant. But my low rating is for the shady practices that many in the auto industry, including Dolan, chooses to participate in. By this I mean an out-the-door price that totals well over 15% of the asking price. I wound up buying the exact same car (w/lower miles) at another dealership. Only the one I bought had a HIGHER advertised price, yet I paid LESS because I didn't have to shell out $1800 for a security system ($700), inflated doc fee ($600), or out of state processing fee ($500)...none of which is told to you on the floor, or during a test-drive...only once you go to the back room to talk numbers. Won't be going back!

Excellent service and facilities. Service contact was William who was very thorough, informative and professional.

Services were good. Plesant experience. comfortable. coffee on the 2nd floor was very good and clean. they dont mention about the coffie shop. l knew was there when l bought the car. Price on my service l think was extremely high. # 1135.00 to replace passenger side mirror.