Dolan Lexus Hours
Dolan Lexus is the authorized Lexus dealership for Northern Nevada selling new and used cars, trucks & SUV's. Family own
ed and operated since 1992. We offer vehicle maintenance, Lexus parts, accessories and body-shop service in Reno, NV serving Reno, Carson, and Lake Tahoe.
"Get In. And Join the Family."
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Kay takes Care if everything for you. It's always as pleasure to deal with her! She is friendly and Punctual and makes the experience so easy!
It makes us smile to hear that you can depend on Kay for consistently great service! We love that she makes your visits to Dolan Lexus easy. Thank you... for your repeat business!
I had an appointment to get a smog, oil change & rotate tires. Frank Casey warned it could be 2 hours, with a car wash. I was prepared to wait. It was... approaching 2.5 hour & I hadn't seen my car. Jeremiah came by & offered to ask how long additionally it would be. I would be 3 hour before Jackie brought my car up & I settled up. Everyone was extremely courteous. What would have happened if I hadn't had an appointment?
Glenn - While I'm glad that you received friendly service from our team, I am very sorry for the delays in your appointment. I can assure you this isn...'t the typical experience of our guests but I do understand your frustration. I hope you consider giving us another opportunity to impress you. Thank you, Brett Maxwell - Service Manager - 775-525-2601
I was treated to the professionalism and expertise of Mr. Pascual. I am very pleased with the Dolan Lexus Group employees! Thank you so much!
We are delighted to hear from you and thank you for the great review of Dolan Lexus! We would love the opportunity to work with you again soon. Have a... great day!
Jackie Holland was terrific as always, which is why we keep coming back. Our Lexus was ready before we expected. We live 201 miles away, and Jackie always... takes that into consideration whatever needs to be done.
John - It means so much that you make the drive out to visit us at Dolan Lexus! We love that you can depend on Jackie to take the best care of you and... your vehicle. Thank you very much for your continued support!
This week I had an appointment to have a recall service performed for my 2017 Lexus RX350. The recall issue required a 2-3 hour reprogramming (download)... of software to fix a control computer program function. As always, the Dolan team did a great job at getting me in and out of the shop with absolutely minimal effort on my part, a full tank of gas and car wash as part of recall service policy and a loaner car for transportation use while mine was in the shop. My service manager promptly called me in the earlier afternoon to tell me the car was ready to go. Super service.
Hi Bill - It means a lot that you can depend on the Dolan Lexus team to take excellent care of you and your vehicle! We are so glad that your recent r...ecall repairs went smoothly and that you were able to enjoy a loaner while your 2017 Lexus RX350 was in for service. Thank you very much for your repeat business and continued support! We look forward to assisting you next time.
Always the best service. I am so pleased with Dolan Lexus. The staff is so accommodating. This is the best place to purchase a vehicle. Quality service... all around.
What a wonderful review! Thank you so much for being a loyal Dolan Lexus customer. It means a lot to hear that you can depend on us for consistently g...reat service. Hope to see you next time!
Dennis did a great job working with my on my recent Lexus repair. He made me feel very comfortable with the all work being done.
Hi Drew! Thank you for your 5-star review of Dolan Lexus. Your positive feedback about Dennis is truly appreciated and we hope you will visit us again... soon. Have a great day!
On time, courteous and professionally accommodating Love this dealership and staff They know their business and able to answer to your inquiries Like... the ambiance of this place
We love having you as a Dolan Lexus customer! Thank you for the many compliments of our team. We appreciate your business and look forward to serving ...you for years to come.
My wife went in for new tire replacement appointment. Dane was honest to let my wife know that she didn't need tires just yet. I feel comfortable with... her going to the Lexus Service and not get sold for something she didn't need.
Hi Pat and thank you for the great review. I'm glad you and your wife can count on our service team here at Dolan Lexus for honest service recommendat...ions. Thank you for being our customer and we look forward to seeing you when it's time for those new tires.
They did a good job on my Lexus. I went upstairs to get coffee and donuts. Then when they were done my car was washed and spotless both inside and out.
It's wonderful to hear that you drove home from Dolan Lexus in a freshly cleaned car! Thanks so much for posting about your service experience. We hop...e you have a great weekend.