Reviews
Brian was very helpful in resolution to some purchase
Brian was very helpful in resolution to some purchase requirements...Service was excellent, still wondering ... how tie rods leak.....The rest I'll wait on commenting ,While I hope foe a better resolve..
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Brian here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!
We were in a breakdown situation in our Ram 2500 on day
We were in a breakdown situation in our Ram 2500 on day one of a 30 day road trip. Called Ben at Lithia, he got us in same day and we were on the road by noon next day. Excellent service and very pleasant to work with. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Betty, Thank you so much for your kind words for Ben, and for taking the time to leave us this wonderful feedback!
I tried to reach Charlie for 3 weeks!
I tried to reach Charlie for 3 weeks! Please check old employees voicemail. Bobs great.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Christina, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Great service and great follow-up.
Great service and great follow-up. Working with me to solve issue. Tony helped me with a previous issue.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with Tony and our team. We're glad to hear we delivered such a great experience!
Fixed my car.
Fixed my car. Wish it was cheaper but Bob is a good guy and was patient and answered all my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dana, Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. Robert and our team appreciate your business and hope to see you again soon!
I’ve always had a great experience at this dealership.
I’ve always had a great experience at this dealership. My service was quick and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you, William. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!
Tony is great and always goes above and beyond!
Tony is great and always goes above and beyond! I dropped my truck off for an oil change and tire rotation and had barely gotten back to work, and guess who called.? It was Tony letting me know that my truck was finished and even washed. You don’t get service like that very often. I would recommend Tony and the dealership for any of your auto or service needs. Tony is an asset to Lithia Chrysler Jeep of Reno. Keep up the good work Tony!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony and the team met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!
Excellent service and super helpful when it came to
Excellent service and super helpful when it came to working with my family. I highly reccomend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, Oscar, and for taking the time to leave us this wonderful feedback!
LITHIA CHRYSLER Jeep of Reno is the place I ALWAYS go for
LITHIA CHRYSLER Jeep of Reno is the place I ALWAYS go for purchase and service. Just completed what I believe is my 4th purchase from them. Everyone is friendly, helpful and very enthusiastic about their job. Juan Saenz does an outstanding job and terrific followup and follow through to the end. Will always be my dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued trust in Lithia Chrysler Jeep of Reno. We're pleased to hear about your positive experiences with our team. We look forward to assisting you again!
For a car dealership, it is not too uncomfortable.
For a car dealership, it is not too uncomfortable. The showroom is very nice and there is a decent amount of cars to choose from.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We're glad to hear you were comfortable and enjoyed our showroom at Lithia Chrysler Jeep of Reno.