Reviews
Service on my two Jeeps has always been thorough and
Service on my two Jeeps has always been thorough and prompt. Would help if I could get to know and be able to speak with one service writer when I needed something, as opposed to whichever gets assigned. But realize that may not be possible given the volume you work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tim, Thanks for sharing your thoughts about your service experience with Lithia Chrysler Jeep of Reno. Charles, Jared, and our team appreciate your business and hope to see you again soon!
Great as always.
Great as always. On time and excellent service. Lobby is clean and everyone is friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again!
The staff is very friendly and professional.
The staff is very friendly and professional. They always have the best deals and offers for their customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Arnaldo, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Jared is Amazing and always does the best and follows up
Jared is Amazing and always does the best and follows up with us consistently since we have 5 jeeps to take care off. Always knows me and my son and does the best job anyone can strive to do.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Edwin, Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. Jared and our team appreciate your business and hope to see you again soon!
Fernando provided great customer service, he explained
Fernando provided great customer service, he explained what services were needed for our jeep and called us when it was ready to be picked up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Paul, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!
Always such a great experience with this team!
Always such a great experience with this team! They have great communication and always follow up!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
My experience was amazing.
My experience was amazing. Service had my car fixed up in a short period of time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
I got a flat tire and Jared helped me out and repaired
I got a flat tire and Jared helped me out and repaired the flat tire and did the oil change
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quality customer service is always our number one priority, and we're happy to hear that Jared met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!
Everyone that helped us buy our truck was excellent.
Everyone that helped us buy our truck was excellent. They made it so easy and not stressful at all!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Lithia Chrysler Jeep of Reno. It's great to hear that we were able to assist you and that you had such a positive experience.
It was an amazing experience.
It was an amazing experience. We were so satisfied with the process and how easy, smooth and quick it was. There was no pressure to buy and everyone we dealt with was so professional and kind. I had two previous experiences with other dealerships that week that was just awful so I was happy to have had such a great experience this time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.