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Lithia Chrysler Jeep of Reno

(3,538 reviews)
Visit Lithia Chrysler Jeep of Reno
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 507-2488 (866) 507-2488
Used (877) 823-7876 (877) 823-7876
Service (888) 314-2217 (888) 314-2217

Reviews

(3,538 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep of Reno from DealerRater.

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Ben the Service Manager is top notch, he always goes

Ben the Service Manager is top notch, he always goes above and beyond to work thru whatever the issues. All the work I’ve had completed here has been great. A special thanks to Ben, and all that have worked on my vehicle, Bob

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

AJ, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ben met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

Outstanding customer service and knowledge of vehicles

Outstanding customer service and knowledge of vehicles for our needs. By far the best experience ever with car salesperson. Highly recommend him to friends, family, clients and anyone looking for Jeep.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending us. We're glad to hear our team could assist with your Jeep needs. Enjoy your new vehicle from Lithia Chrysler Jeep of Reno.

Friendly & Efficient and informative and helpful

Friendly & Efficient and informative and helpful assisting a complimentary ride , coffee yes yes yes yes

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  • Overall experience 5.0
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Dealer response

Glad to hear your experience at Lithia Chrysler Jeep of Reno was positive and convenient.

Robert was very friendly and helpful!

Robert was very friendly and helpful!! Your system at the new place is a big improvement from the previous place.

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  • Overall experience 5.0
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Dealer response

Thank you, Linda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

Great service and fantastic staff to work with.

Great service and fantastic staff to work with. Service was quick and my vehicle was returned in no time

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

Tony is trying to help me get my 2006 liberty fixed.

Tony is trying to help me get my 2006 liberty fixed...it is being problematic. Im from ouuta town and Tony helps get me in on my schedule! Thanks

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  • Overall experience 5.0
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Dealer response

Glad to hear our team was able to help with your 2006 Liberty. Safe travels from Lithia Chrysler Jeep of Reno!

Was having some battery issues and even though it took a

Was having some battery issues and even though it took a couple visits to fix the issue the service department was very accommodating and was able to reduce the price of my repairs without me needing to ask.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Glad our service department could help with your battery issues. Thank you for choosing Lithia Chrysler Jeep of Reno.

Did a great job will recommend to all of my friends and

Did a great job will recommend to all of my friends and family everyone was very nice

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks for recommending Lithia Chrysler Jeep of Reno. We're glad our team was helpful to you.

Got the work done and if there was a problem with the

Got the work done and if there was a problem with the work they did their best to fix it

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Glad to hear you were taken care of at Lithia Chrysler Jeep of Reno. Have a great day.

Great service was able to fix my recall issues same day I

Great service was able to fix my recall issues same day I had my oil changed. I just came in for an oil change service and they told me I had recalls and they fixed them. Took about an extra half hour which I was happy to sit through, kudos to Lithia Chrysler Jeep of Reno

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Glad to hear everything was taken care of smoothly. Thank you for choosing Lithia Chrysler Jeep of Reno.