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Lithia Chrysler Jeep of Reno

(3,538 reviews)
Visit Lithia Chrysler Jeep of Reno
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 507-2488 (866) 507-2488
Used (877) 823-7876 (877) 823-7876
Service (888) 314-2217 (888) 314-2217

Reviews

(3,538 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep of Reno from DealerRater.

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It is a great dealership with awesome services!

It is a great dealership with awesome services! They also have great communication and lounge area for seating while waiting on service with complimentary snacks & Drinks .

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words. Lithia Chrysler Jeep of Reno is glad you enjoyed the services and lounge area. Have a great day!

I have had my service done here for the last 4 years,

I have had my service done here for the last 4 years, highly recommend them!

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  • Overall experience 5.0
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Dealer response

Thank you for your continued trust in Lithia Chrysler Jeep of Reno. We appreciate the recommendation.

Always great service!

Always great service! Been with them since 2002. Highly recommend. I’ll be back Jack!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you've had great experiences with us since 2002. Thank you for your recommendation and continued support of Lithia Chrysler Jeep of Reno.

Will always come to this dealership, Robert is the best

Will always come to this dealership, Robert is the best always look after us to make sure we get what we want!

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  • Overall experience 5.0
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Dealer response

Thank you! Robert and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

I have bought 2 vehicles from this place.

I have bought 2 vehicles from this place. Love them. Outstanding sales, outstanding customer service and outstanding service department. Especially Fernando!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Lithia Chrysler Jeep of Reno. We're glad you enjoyed our sales and service departments, especially working with our team. We appreciate your feedback!

The dealership made my service stress free.

The dealership made my service stress free. My birthday was fun and the shuttle for the next day was nice to get back to the dealership.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Lithia Chrysler Jeep of Reno. I'm pleased to hear you found the service stress-free and enjoyed using our shuttle service. Take care!

Sean was actually the one who took care of me but it was

Sean was actually the one who took care of me but it was kindly because Robert was busy and didn’t want to have to make me wait. It was a very pleasant experience.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sean and our team, and we look forward to working with you again.

Bob was responsive and professional in managing this

Bob was responsive and professional in managing this repair. I appreciate his keeping me informed on the progress of the repair

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  • Overall experience 5.0
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Dealer response

Lithia Chrysler Jeep of Reno is pleased to hear you appreciated our team's responsiveness and professionalism. Thank you for your feedback, it means a lot to us!

They are busy for a reason!

They are busy for a reason! Great staff. They made the process so easy. They were not overbearing and took great care of us. Both Robert and Jay. My kid felt super comfortable in the lobby while waiting. They treated her with so much kindness. They also made the buying process super smooth.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Quick easy clean, what more could you ask for, and

Quick easy clean, what more could you ask for, and personal service to boot. In for semi annual service.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Lithia Chrysler Jeep of Reno appreciates your feedback. It's great to hear our semi annual service met your expectations!