Reviews
Fast, easy buying process.
Fast, easy buying process. Love the fact that they shared all numbers upfront and didn’t hide any fees. Will definitely buy from them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review. We are pleased to hear that the upfront transparency at Lithia Chrysler Jeep of Reno met your needs and made for an efficient purchasing experience. We appreciate your intention to return as well.
Very polite, prompt, and efficient.
Very polite, prompt, and efficient. Nice waiting area with refreshments. Oil change was completed faster than expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with the oil change service at Lithia Chrysler Jeep of Reno. We're pleased to know that our waiting area and promptness met your expectations. Your feedback is greatly appreciated.
Robert was very attentive and expeditious to issues
Robert was very attentive and expeditious to issues that arose after service was completed. Great customer courtesy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Charlie is great.
Charlie is great. I take my tuck to him every time and he always gives excellent service. I will continue to have my truck serviced here and with him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Chrysler Jeep of Reno. We are pleased to hear about your positive experience with our team. Your loyalty and trust in us for servicing your truck is greatly appreciated.
Very nice and clean place to wait .
Very nice and clean place to wait . People are very people . In and out hr
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback on the convenience and atmosphere at Lithia Chrysler Jeep of Reno. We appreciate your comments on our team's service.
The service was done w/in the hour as promised!
The service was done w/in the hour as promised!! However, I was disappointed that they did not have the part for the Recall! This means I have to bring it back at a Later date!!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
The staff was kind and friendly.
The staff was kind and friendly. They answered my questions and were efficient in getting my service completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Lithia Chrysler Jeep of Reno, particularly regarding our efficient service completion and helpful staff. We appreciate your feedback and look forward to assisting you again.
Charles Sebastian is very kind in his approach,
Charles Sebastian is very kind in his approach, knowledgeable, and communicative. Honestly I don’t know if I’d ever think about buying another Jeep if it hadn’t been for the service department in Reno going above and beyond.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting the exceptional service provided by our team at Lithia Chrysler Jeep of Reno. It's rewarding to hear that their effort positively impacted your experience with us. We appreciate your feedback and look forward to continuing to assist you in any way we can.
Service here is excellent.
Service here is excellent. Tony Seibert is a true professional. Always friendly and very knowledgeable!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing about your positive experience at Lithia Chrysler Jeep of Reno. It’s great to hear that our team consistently delivers friendly and knowledgeable service. We appreciate your feedback.
Communication was great!
Communication was great! I had to wait for a part and instead of keeping my car for no reason they let me take it until the part came in then they got it done right away!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting our communication and efficiency at Lithia Chrysler Jeep of Reno. It's great to hear that the process with your part order was handled to your satisfaction. We appreciate your feedback and are glad we could provide a positive service experience.