Skip to main content

Lithia Chrysler Jeep of Reno

(3,412 reviews)
Visit Lithia Chrysler Jeep of Reno
Sales hours: 10:00am to 6:00pm
Service hours:
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 507-2488 (866) 507-2488
Used (877) 823-7876 (877) 823-7876
Service (888) 314-2217 (888) 314-2217

Reviews

(3,412 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep of Reno from DealerRater.

Want to share your experience with this dealership?

Write a review

I would "Highly" recommend anyone financing to verify the

I would "Highly" recommend anyone financing to verify the quoted payment before signing. There are computer programs you can use that allows you to verify the payment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and recommendation. We encourage all customers to verify their payments with our team at Lithia Chrysler Jeep of Reno if there's any uncertainty.

The service was exceptional!

The service was exceptional! They exceeded my expectations. Everyone was very professional and I will definitely bring my car back for any service needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and trust in Lithia Chrysler Jeep of Reno. We're glad to know our team impressed you, and we wish you well until next time.

Excellent customer service.

Excellent customer service. Very pleased with Service and Jared. Highly recommended Chrysler jeep of Reno.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation. We appreciate your positive words about our team here at Lithia Chrysler Jeep of Reno. Have a great day!

Took my Ram into Lithia Jeep for service.

Took my Ram into Lithia Jeep for service. I deal with Ben Ownings, who does a great job as a service rep. I get great service from the shop.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your positive experience with us. We're glad our team could assist with your Ram's service at Lithia Chrysler Jeep of Reno.

Got in on time got my 5 yr inspection and oil change in a

Got in on time got my 5 yr inspection and oil change in a very timely manner, and I will have my jeep on going service done with Lithia for years I hope, Thank You

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Lithia Chrysler Jeep of Reno for your inspection and oil change. We are glad to hear you'll be returning to us in the future. Take care!

Need to buy doughnuts to go with the awesome coffee you

Need to buy doughnuts to go with the awesome coffee you guys provide because I was hungry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Appreciate the feedback and we're happy the coffee hit the spot. Enjoy your doughnuts next time!

Service advisor Ben is so professional.

Service advisor Ben is so professional. He is friendly and competent. Service was done quickly. Bright and nice dealership building.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad you found our service professional and efficient. Our team at Lithia Chrysler Jeep of Reno appreciates your feedback. Take care!

Love the place.

Love the place. Clean, friendly people/staff. Specially “Jared the service advisor “ He take care of everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear about your positive experience with our team at Lithia Chrysler Jeep of Reno. Thanks for choosing us.

Great service.

Great service. Jared and Fernando so very kind and helpful.Very Efficient and timely service !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad you had a good experience with our team. Thank you for choosing Lithia Chrysler Jeep of Reno.

Was a really amazing time here.

Was a really amazing time here. Was treated very well and will let our friends know what kind of experience we had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're grateful for your kind words about our team at Lithia Chrysler Jeep of Reno. We appreciate the opportunity to assist you and look forward to welcoming your friends. Take care.