Reviews
Quick and professional service, Brought my Jeep in for
Quick and professional service, Brought my Jeep in for recall service no questions asked took about an hour to repair.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you had a smooth recall service with us at Lithia Chrysler Jeep of Reno. Thank you for sharing your experience, and take care.
My appointment was at 8 o'clock and they took my Jeep
My appointment was at 8 o'clock and they took my Jeep back at 8 o'clock to do a simple oil change and tire rotation, and it was done within the hour. Everything was done as promised.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad we could assist with your oil change and tire rotation so efficiently. Thanks for the feedback. All the best from Lithia Chrysler Jeep of Reno!
Ruben was wonderful to work with and very knowledgeable
Ruben was wonderful to work with and very knowledgeable and helpful- he made this experience perfect.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear Ruben was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Alex, please let us know.
I had another great experience at Lithia Jeep during my
I had another great experience at Lithia Jeep during my recent routine oil change, thanks to my advisor, Jared. He took the time to explain everything clearly and even provided helpful recommendations without being pushy—excellent quick service. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that Jared had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.
We think we were over charged for the head light you
We think we were over charged for the head light you replaced the rest of the service was fine
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Ben and the service department takes care of my cars with
Ben and the service department takes care of my cars with a smile always. My jeep had a abs Waring and they figured out what was wrong and fixed it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.
Charley is great to work with and I'm glad he's back to
Charley is great to work with and I'm glad he's back to work. He treats customers great and takes care of your needs. Thanks to Lithia Jeep for getting my Wrangler fixed in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad you had a positive experience with our team and that your Wrangler was serviced promptly. Thank you for choosing Lithia Chrysler Jeep of Reno.
Charlie is a huge asset to Lithia, service was great and
Charlie is a huge asset to Lithia, service was great and the result is perfect.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Bryan, it's great to hear that Charlie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!
It was great.
It was great. Reasonable price They were very friendly, very nice and patient as well. Had a lot of patience with me and never rushed anything
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.
This is a wonderful Jeep dealership - Ruben was very
This is a wonderful Jeep dealership - Ruben was very knowledgable, kind and I felt very taken care of - overal a 100% great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alex, we are so glad that Ruben had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!