Reviews
Kenny is very respect full and knowledgeable.
Kenny is very respect full and knowledgeable. He helped me through the process of buying and picking out which Gladiator suited me. Thank you Kenny
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased to read that our team took great care of you here at Lithia Chrysler Jeep of Reno. We strive to provide our customers with the best service possible. We value your business and hope you love your new vehicle.
Excellent purchasing experience.
Excellent purchasing experience. Brian Bowley did a fantastic job from start to finish. He was very knowledgeable, helpful, and followed through on every commitment made. I highly recommend Lithia and Brian.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Bill, We are pleased that our team provided you with an excellent purchasing experience. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Lithia Chrysler Jeep of Reno and please know that we are always here should you need us.
My car was out of warranty with only 23000 miles it,
My car was out of warranty with only 23000 miles it, when an expensive part failed. Charlie contacted Chrysler and got them to cover the repair. Charlie provided outstanding customer care.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, We are delighted that our team provided you with outstanding customer care. Thank you for choosing Lithia Chrysler Jeep of Reno and please let us know if we can be of any further assistance.
I lost my key fob to my 2017 Jeep Wangler and Greg from
I lost my key fob to my 2017 Jeep Wangler and Greg from Service was able to get me in the same day and get me in and out in 30 minutes. The service was excellent and this is why I bought my Jeep from them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lithia Chrysler Jeep of Reno appreciates the 5-stars and feedback. Our team is glad your experience was excellent, and we hope to see you back for more visits. Safe travels in your Jeep!
Lithia made it easy for us to take home the vehicle we
Lithia made it easy for us to take home the vehicle we wanted. The entire process was smooth and the team there were on point.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at Lithia Chrysler Jeep of Reno. We're happy we could meet your expectations! We are stoked you had a great experience! If you have any further questions, please give us a call. We're always happy to help!
It was a simple oil change service, but the work was done
It was a simple oil change service, but the work was done on time and I was notified promptly when my Jeep was ready. The service rep was friendly, efficient and did exactly what he promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your review made us smile. We love hearing that our employees are going above and beyond for our customers & delivering reliable service. Until we see you next again at Lithia Chrysler Jeep of Reno, we will be sure to keep up our timely services and courteousness.
Unexpected problems with my 2021 gladiator.
Unexpected problems with my 2021 gladiator. Bob was very understanding and went above and beyond to accommodate me. Got me a loaner and got my vehicle back to me in a timely manner. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! At Lithia Chrysler Jeep of Reno, our staff always strives to go above and beyond with efficient and professional service to assist. Reach out to Lithia Chrysler Jeep of Reno for any auto needs in the future, and happy driving!
Kenny was very helpful with my purchase of my Jeep
Kenny was very helpful with my purchase of my Jeep Wagoneer! He even meet with me the following week to go over the cars options. Highly recommend him, he’s very knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback and recommendation! Our Sales Team at Lithia Chrysler Jeep of Reno always strives to provide helpful and knowledgeable support to assist throughout the car-buying process. Reach out to Lithia Chrysler Jeep of Reno for any auto needs in the future, and enjoy your new Jeep Wagoneer!
Junior and Dirk are great.
Junior and Dirk are great. My wife and I both bought vehicles from them. They are very informed, always willing to help, and made the buy process very easy. The floor manager is very hands on and willing to work with you on financing. Matt went over all the black and white paper work stuff and was very friendly as well. We had a great experience and will be back again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, We hope that you and your wife enjoy your purchases, Thank you for choosing Lithia Chrysler Jeep of Reno and please let us know if we can be of any further assistance.
Very pleasant experience.
Very pleasant experience. Ruben was very receptive and professional. Lithia provided the best car buying experience we ever had. Will definitely use their service again. Ruben you rock!!! Thank you!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to write a positive review! We are glad to hear our Sales Team was able to help you find a great vehicle and was able to make your overall experience at our dealership the best. If you ever need help with your ride, feel free to give us a call at Lithia Chrysler Jeep of Reno.