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Lithia Chrysler Jeep of Reno

(3,469 reviews)
Visit Lithia Chrysler Jeep of Reno
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 507-2488 (866) 507-2488
Used (877) 823-7876 (877) 823-7876
Service (888) 314-2217 (888) 314-2217

Reviews

(3,469 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep of Reno from DealerRater.

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Steve Harris was our sales person! He is amazing so...

Steve Harris was our sales person! He is amazing so helpful he knows his job very well he explains everything exactly the way it is if anyone needs a Jeep highly recommend Steve! I have the best experience thank you so much Steve! I’ll see you next time I change my Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Jeep! Thank you for taking the time to share all your positive feedback for our Sales Team here at Lithia Chrysler Jeep of Reno. We look forward to working with you again.

Knowledgeable, professional, with a getter done right...

Knowledgeable, professional, with a getter done right approach. I highly recommend Charlie and the team he works with! Thx

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Calvin, It is wonderful that you found our team to be knowledgeable and professional. At Lithia Chrysler Jeep of Reno, we appreciate your recommendation and we look forward to seeing you again.

Timely & professional I had less than one hour wait for...

Timely & professional I had less than one hour wait for completion of my semi annual Ck up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are so pleased to learn that our Service Team took wonderful care of you in a timely manner here at Lithia Chrysler Jeep of Reno. We strive to be the best for our customers.

He and his salesman Ryan and Jose were awesome got me a...

He and his salesman Ryan and Jose were awesome got me a great deal on my keep compass

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the positive review. Thank you and we hope you have a great day! Regards, Lithia Chrysler Jeep of Reno

Consumer response

You are welcome I will buy another one from you guys.

Every time I go into this dealer the red carpet comes...

Every time I go into this dealer the red carpet comes out. They are fast and efficient. Rob Pearce was very attentive to me and took care of the issue immediately. Beat service department I have experienced. Top rating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s great to see that you had a positive experience with us at Lithia Chrysler Jeep of Reno. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

I was in for a quick oil change, the service team was...

I was in for a quick oil change, the service team was friendly, fast and the service area was exceptionally clean! Thank you for making things easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Emilie, we are so happy to read that your service went well here at Lithia Chrysler Jeep of Reno. Our Service Team strives to go above and beyond to provide the best service possible for our customers in a timely manner.

Highly recommend this service department. I worked with...

Highly recommend this service department. I worked with Greg and he was OUTSTANDING! Amazing customer service! Would highly recommend the service department!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your outstanding review with us! It was a pleasure to work with you, and we look forward to your next visit.

Colby & Tony made our shopping experience hassle free,...

Colby & Tony made our shopping experience hassle free, didn’t feel like we’re shopping at a dealership at all. Colby showed us a few vehicles and ultimately ended up purchasing the new Wagoneer! Huge shout out to Colby, Tony and Juan for making this possibly the easiest vehicle transaction I’ve ever experienced! If your in the market for a new vehicle and don’t want to pay dealer markup or get hassled! Go see this guys I highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Ed, thank you so much for taking the time to write a positive review! We're thrilled to hear you're satisfied with the high level of customer service you received with our Sales Team and with your purchase. Congratulations on your new Jeep Wagoneer! We truly appreciate your positive feedback and glowing recommendation. We are looking forward to taking care of any of your auto needs in the future at Lithia Chrysler Jeep of Reno.

Went in to buy a new Jeep and there was no messing...

Went in to buy a new Jeep and there was no messing around. Everything was as advertised and no weird math. Delivery was great, Ashton made me feel like a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review, Mike! Congratulations on your new Jeep! Don't hesitate to reach out to us when we can work with you down the road at Lithia Chrysler Jeep of Reno.

Ruben Camarena great salesperson I will definitely send...

Ruben Camarena great salesperson I will definitely send referrals to him good dealership I will comeback thanks....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a great review, Lupe! It was a pleasure to work with you, and we look forward to working with you again at Lithia Chrysler Jeep of Reno.