Reviews
Quick and responsive team that wants to help you get your
Quick and responsive team that wants to help you get your jeep back up and running. Ben was vary helpful and communicative.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, It makes us happy that our Service Department could get you back on the road in a timely manner. Thank you for choosing Lithia Chrysler Jeep of Reno and we look forward to seeing you again.
Robert was great !
Robert was great ! He let us know about how long it would take to service our car. And made sure it was washed when we got it back. He was very easy to talk to and understood what service we needed done. He had a great personality and easy to talk to. He’s a keeper.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, We are so glad to see our Service Team made such a positive impression on you! We pride ourselves on the high-quality customer care standards we maintain here at Lithia Chrysler Jeep of Reno, and it is wonderful to know you received nothing less. Our Service Department is always here to help with all of your service needs.
I had some minor issues in the past with the dealership
I had some minor issues in the past with the dealership and service department but they have made many changes in the last few years and now I’m getting both my 2016 Jeep Grand Cherokee and my 2021 Dodge Durango serviced here. Also, I recently got a quote from their collision repair shop, which is all under one roof now, expecting it to be an over the top quote but they can in under another local shop so I will be taking my Jeep there for this repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, We are pleased to hear that our Service Department could meet your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno and we look forward to your next visit.
I think your service department has not just met my expectations they have exceeded them and not only that they have raised the level of what I now expect from other service departments/workshops that work on any of my vehicles.
We had an awesome sale with Colby. He is very nice and...
We had an awesome sale with Colby. He is very nice and knows what he is talking about. I We would surely recommend him to others. Thank you Colby!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your recommendation and positive feedback are greatly appreciated! Our Sales Team at Lithia Chrysler Jeep of Reno always provides knowledgeable and professional service to assist with the purchase process. Reach out to Lithia Chrysler Jeep of Reno in the future for any auto needs, and enjoy your new vehicle!
I had one of the best experiences in buying a new car at...
I had one of the best experiences in buying a new car at Lithia. We hashed out all the details over the phone so the process was quick and simple. Steve even picked me up at the airport to take delivery on my new Jeep. I felt like a valued customer and believe they will take care of me and my new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our experience was very professional straightforward and...
Our experience was very professional straightforward and accommodating. Would highly recommend allowing Lithia to service your new or used card needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Josh! Thank you for your kind words! We are happy we could help. We are pleased to learn your experience was accomodating and on a professional level. We look forward to serving you again in the future here at Lithia Chrysler Jeep of Reno.
Clean, well managed, friendly and helpful employees that...
Clean, well managed, friendly and helpful employees that know what they are doing, and, I just can’t ignore the cleanliness of the parts of the building that I have seen. And last, I recommend you to anyone who has commented one any of the four Jeep’s that I have owned. All of you, be proud of yourselves.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, At Lithia Chrysler Jeep of Reno, we appreciate your return business and recommendation. Please know that we are always here for you.
Thank All of you for your attitude and your service.
Robert got me checked in quickly and the turnaround time...
Robert got me checked in quickly and the turnaround time he estimated was accurate. He is personable and explains the work to be done. Always easy to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so pleased to learn that our Service Team took wonderful care of you here at Lithia Chrysler Jeep of Reno. We always work hard to provide our customers with amazing services in a timely manner. We appreciate your great review and value your business.
He did an amazing Job!! He really Helped out a lot!! Such...
He did an amazing Job!! He really Helped out a lot!! Such a blessing! I would definitely stick with him!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to read that you had a wonderful experience with us here at Lithia Chrysler Jeep of Reno. We strive to be the best for our customers. We value your business. We look forward to the opportunity to serve you again in the future.
Great experience , extremely professional and helpfully....
Great experience , extremely professional and helpfully. I am extremely happy with the service that was provided from Robert thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback! Our staff at Lithia Chrysler Jeep of Reno always aims to provide professional and quality service to assist, so please don't hesitate to reach out to Lithia Chrysler Jeep of Reno for any future auto-related needs!